Hello, I think others have had a similar issue and I'm looking for a solution.
When an invoice is paid, I receive the full amount and a separate Intuit fee is deducted. I want this "Quickbooks Payment" fee categorized as a general "Bank Fee" I setup and not matched under the auto-assigned "QuickBooks Payments Fees".
I have already disabled the "Automatic Matching" slider under the gear icon. Further, I manually set each fee to "Categorize" and save it under the category "Bank Fee". But, on my Profit and Loss sheet, there is still a row titled "QuickBooks Payments Fees" with a non-zero balance.
How can I fix this? How can I prevent this from showing up? Honestly, I'd even settle for someone being able to tell me how to manually delete these "QuickBooks Payments Fees" transactions.
