Hello, @Anonymous
I appreciate you taking the time to share this concern with the Community. I understand how frustrating this situation is on your end. Don't worry I am here to help you. Allow me to share some information about your concern.
The auto add feature is one factor that might have affected your bank transactions. Let us first check and review your bank rules.
Here's how:
- Click the Gear icon at the right-left corner of your screen.
- Under the Lists menu, choose Rules.
- Review the bank rules by clicking Edit under the Actions menu.
- Make sure to toggle off the Auto-add.
- Click on Save.
This way, QuickBooks Online will no longer automatically add your transactions to your system. We can now delete the transactions you want to remove.
You may want to check out this article to learn more about setting up bank rules: Set up bank rules to categorize online banking transactions in QuickBooks Online.
Once you have completed the sorting process and are ready to reconcile your account, you can use this article: Reconcile an account in QuickBooks Online
If you need help regarding your QuickBooks Online issues, please do not hesitate to contact us again.
