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EE
Level 3

QBO_PDF Attachments and Excel Attachment Error when attempting to retrieve

Hello Community, 

Is anyone else having this problem in QBO:

We attach PDF and Excel files when processing: A/R Payments; AP Invoices; Client Invoicing & other client docs into QBO.  However, an error appears when attempting to retrieve/review pdf or excel files.  I noticed this  happening this morning. 

 

Thank  you,

EE

 
 

 

2 Comments 2
EE
Level 3

QBO_PDF Attachments and Excel Attachment Error when attempting to retrieve

It appears this has been corrected!

Mark_R
QuickBooks Team

QBO_PDF Attachments and Excel Attachment Error when attempting to retrieve

Hi there, @EE.

 

I'm happy to know that your issues about attaching attachments have been corrected. Please know that the Community forum is always open to help you with any QuickBooks help you need.

 

On the other hand, if you still get the same issue in the future, I recommend contacting our QuickBooks Support Team. This way, they can further check on this matter and provide in-depth troubleshooting steps to get this resolved.

 

Wishing you all the best!

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