I’ve been using QBO, but due to an increase in the number of companies I manage I purchased QB desktop for Mac. Now that I want to transfer my QBO companies to Desktop for Mac I’m finding instructions that involve using internet explorer and open company files from QB desktop for PC. Not only is IE not available on Mac, but I obviously don’t own QB desktop for PC or have a machine to run it if I did. Is this really the only method?
It's the process to convert QuickBooks Online to QB Mac, Shakalandro.
You need to export the file to QuickBooks Desktop Windows then convert the Windows file to Mac.
You don't need to purchase QuickBooks Desktop to do this. Download a trial account, then convert the file.
Step 1: Export and convert your QuickBooks Online data to QuickBooks Desktop. Once done, proceed to the steps below:
Step 2: Convert the Windows company file to Mac
Lastly, restore the file in QuickBooks Desktop for Mac:
There you have it, you're now able to access your company file in QB Mac.
This might come in handy: Limitations when you convert from QuickBooks Online to QuickBooks Desktop.
Let me know if you have other questions about managing your company file.
Well, I followed these instructions and got to the point of generating the company data export. The resulting email says to go to the Tasks section of my QBO to download the generated file. When I go there, nothing renders...
Hello there, @Shakalandro.
I appreciate that you've tried the workaround provided by my colleague. However, since you're still unable to get what you needed, I recommend contacting Ou QuickBooks Online support team. They can pull up your account in a safe and secure environment and further investigate what is really going on as well as provide you an explanation and walk you through the process.
Here's how to contact our support team:
Let me know if I can be an additional help by leaving a comment below. Have a great day ahead.
The ExportMyBooks app is available in the Intuit App Store in QuickBooks Online and can do what you need with a couple clicks. Like all apps in the Intuit App Store EMB has passed Intuit's security review. We are currently not charging for use.