QBW document downloads as PDF

sclark78 · ‎November 28, 2021

Hello. I am taking the QB course and have the Premier Acc 2019 version.

I'm trying to download a QBW file my teacher sent but it is downloading as a PDF. Someone else was able to dl it correctly so I'm not sure what it's not working for me. Any idea why and any suggestions would help as I need to complete this course to pass.

Thank you.

Rea_M · ‎November 28, 2021

I'm here to guide you as to how you can download a QBW document in QuickBooks Desktop (QBDT), @sclark78.

Before we start, I'd like to verify how you open or download the QBW document (working company file) that you have? Any additional details are much appreciated so I can provide the appropriate fix to your concern.

First, make sure you're selecting the appropriate file type when downloading your company file to your computer where QBDT is installed. Please see the screenshot below for your reference.

Once you're done, open the company file (.qbw) in QBDT. Make sure to run the program with admin privileges when performing the said task. To do that, right-click on the QuickBooks icon and then select Run as administrator. Then, follow the steps below:

From the File menu, select Open or Restore Company.
Select Open a Company File, then choose Next.
Choose the company file.
Click Open.

In case you have the backup copy (.qbb), you can restore your company file instead. Please refer to this article for the complete details: Restore a backup of your company file.

Also, QBDT uses different types of files to store data (i.e., main company files (QBW) and backup data files (QBB)). To know the common file types and extensions you may see in the program, I'd recommend checking out this article: File types and extensions used by QuickBooks Desktop.

Please keep me posted on how it goes in the comments below. If you have other concerns about downloading and opening your company files in QBDT, I'm always around to help. Keep safe always, @sclark78.

View solution in original post

Fiat Lux - ASIA · ‎November 28, 2021

Try restoring the QBW file on your QB Desktop.

Rea_M · ‎November 28, 2021

I'm here to guide you as to how you can download a QBW document in QuickBooks Desktop (QBDT), @sclark78.

Before we start, I'd like to verify how you open or download the QBW document (working company file) that you have? Any additional details are much appreciated so I can provide the appropriate fix to your concern.

First, make sure you're selecting the appropriate file type when downloading your company file to your computer where QBDT is installed. Please see the screenshot below for your reference.

Once you're done, open the company file (.qbw) in QBDT. Make sure to run the program with admin privileges when performing the said task. To do that, right-click on the QuickBooks icon and then select Run as administrator. Then, follow the steps below:

From the File menu, select Open or Restore Company.
Select Open a Company File, then choose Next.
Choose the company file.
Click Open.

In case you have the backup copy (.qbb), you can restore your company file instead. Please refer to this article for the complete details: Restore a backup of your company file.

Also, QBDT uses different types of files to store data (i.e., main company files (QBW) and backup data files (QBB)). To know the common file types and extensions you may see in the program, I'd recommend checking out this article: File types and extensions used by QuickBooks Desktop.

Please keep me posted on how it goes in the comments below. If you have other concerns about downloading and opening your company files in QBDT, I'm always around to help. Keep safe always, @sclark78.

sclark78 · ‎December 05, 2021

Hi Rea_M

This worked! You've rescued me.

Bfree3225 · ‎April 25, 2022

This isn't working for me at all...

Every time I save a back up it will ONLY save as a PDF...it doesn't offer me the option of how to save the file...

CharleneMaeF · ‎April 25, 2022

Thanks for joining us on this thread, Bfree3225. I'm here to ensure you're able to download your file.

Before proceeding, may I know how you open or download the QBW file? Any details will help us provide the accurate steps to resolve this. Adding a screenshot would be a great help too.

You can also check out this article to learn more about different types of files in the QuickBooks Desktop. This helps you know which is the correct format to use: File Extensions and File Types.

I hope you can respond to me on this thread so we can work on your concern together. Please know I'm ready to assist further.

bradycolt · ‎July 12, 2022

I am having this same issue. In moving from Online to Enterprise Desktop I am on Step 4 to click the Download QBXML file but when I click the button it exports it as a pdf and then I'm unable to use the migration tool to upload it. I can't figure out how to change it from downloading as a pdf.

LollyNino_C · ‎July 12, 2022

Thank you for posting here in the Community, @bradycolt.

I appreciate the step you have performed to convert your QuickBooks Online (QBO) data to QuickBooks Desktop (QBDT). I'd be happy to provide additional info about the .qbxml download to the desktop version.

As my colleague Rea_M mentioned, ensure you select the appropriate file type when downloading your company file to your computer where QuickBooks Desktop is installed. This way, your program can find and open the *.qbw file.

You can restore the file instead if you have a backup copy. When doing the task, ensure to run the software with administrative privileges. To do so, right-click the QuickBooks icon and choose Run as administrator. Then, proceed as follows:

Here are some QuickBooks-related resources about this topic:

Feel free to get back to us here if you have additional assistance with migrating your files, don't hesitate to add them below. I'll be right here to keep helping.

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QBW document downloads as PDF