QucikBook Online Error -2300 "Message": "Amount on debits not equal to credits", "Detail": "Please balance your debits and credits"

nitinkapoor · ‎October 04, 2023

Hi Team,

We are facing one issue , Please help Us.

Please see request and response.

Request:-

{
"TxnDate": "2023-09-22",
"Line": [
{
"Description": "All Transactions",
"Amount": 24158.6,
"DetailType": "JournalEntryLineDetail",
"JournalEntryLineDetail": {
"PostingType": "Credit",
"AccountRef": {
"value": 131,
"name": "Rodney Bay"
},
"ClassRef": {
"value": "2[removed]01107292",
"name": "Rodney Bay"
}
}
},
{
"Description": "Cash Deposits",
"Amount": 12161.06,
"DetailType": "JournalEntryLineDetail",
"JournalEntryLineDetail": {
"PostingType": "Debit",
"AccountRef": {
"value": 310,
"name": "Republic Bank 2___"
},
"ClassRef": {
"value": "2[removed]01107292",
"name": "Rodney Bay"
}
}
},
{
"Description": "Credit Card Deposits",
"Amount": 11997.79,
"DetailType": "JournalEntryLineDetail",
"JournalEntryLineDetail": {
"PostingType": "Debit",
"AccountRef": {
"value": 245,
"name": "RBC___"
},
"ClassRef": {
"value": "2[removed]01107292",
"name": "Rodney Bay"
}
}
},
{
"Description": "overage",
"Amount": 0.25,
"DetailType": "JournalEntryLineDetail",
"JournalEntryLineDetail": {
"PostingType": "Credit",
"AccountRef": {
"value": 150,
"name": "Overage/Shortage"
},
"ClassRef": {
"value": "2[removed]01107292",
"name": "Rodney Bay"
}
}
},
{
"Description": "All Transactions",
"Amount": 16664.85,
"DetailType": "JournalEntryLineDetail",
"JournalEntryLineDetail": {
"PostingType": "Credit",
"AccountRef": {
"value": 162,
"name": "Castries"
},
"ClassRef": {
"value": "2[removed]01107297",
"name": "Castries"
}
}
},
{
"Description": "Cash Deposits",
"Amount": 13944.75,
"DetailType": "JournalEntryLineDetail",
"JournalEntryLineDetail": {
"PostingType": "Debit",
"AccountRef": {
"value": 310,
"name": "Republic Bank___"
},
"ClassRef": {
"value": "2[removed]01107297",
"name": "Castries"
}
}
},
{
"Description": "Credit Card Deposits",
"Amount": 2721.13,
"DetailType": "JournalEntryLineDetail",
"JournalEntryLineDetail": {
"PostingType": "Debit",
"AccountRef": {
"value": 245,
"name": "RBC__"
},
"ClassRef": {
"value": "2[removed]01107297",
"name": "Castries"
}
}
},
{
"Description": "overage",
"Amount": 1.03,
"DetailType": "JournalEntryLineDetail",
"JournalEntryLineDetail": {
"PostingType": "Credit",
"AccountRef": {
"value": 150,
"name": "Overage/Shortage"
},
"ClassRef": {
"value": "2[removed]01107297",
"name": "Castries"
}
}
},
{
"Description": "All Transactions",
"Amount": 11821.41,
"DetailType": "JournalEntryLineDetail",
"JournalEntryLineDetail": {
"PostingType": "Credit",
"AccountRef": {
"value": 199,
"name": "Brazil St"
},
"ClassRef": {
"value": "2[removed]01741050",
"name": "Brazil St"
}
}
},
{
"Description": "Cash Deposits",
"Amount": 9985.7,
"DetailType": "JournalEntryLineDetail",
"JournalEntryLineDetail": {
"PostingType": "Debit",
"AccountRef": {
"value": 310,
"name": "Republic Bank___"
},
"ClassRef": {
"value": "2[removed]01741050",
"name": "Brazil St"
}
}
},
{
"Description": "Credit Card Deposits",
"Amount": 1838.12,
"DetailType": "JournalEntryLineDetail",
"JournalEntryLineDetail": {
"PostingType": "Debit",
"AccountRef": {
"value": 245,
"name": "RBC___"
},
"ClassRef": {
"value": "2[removed]01741050",
"name": "Brazil St"
}
}
},
{
"Description": "overage",
"Amount": 2.41,
"DetailType": "JournalEntryLineDetail",
"JournalEntryLineDetail": {
"PostingType": "Credit",
"AccountRef": {
"value": 150,
"name": "Overage/Shortage"
},
"ClassRef": {
"value": "2[removed]01741050",
"name": "Brazil St"
}
}
},
{
"Description": "All Transactions",
"Amount": 17854.5,
"DetailType": "JournalEntryLineDetail",
"JournalEntryLineDetail": {
"PostingType": "Credit",
"AccountRef": {
"value": 182,
"name": "Vieux Fort"
},
"ClassRef": {
"value": "2[removed]01107294",
"name": "Vieux Fort"
}
}
},
{
"Description": "Cash Deposits",
"Amount": 16254.78,
"DetailType": "JournalEntryLineDetail",
"JournalEntryLineDetail": {
"PostingType": "Debit",
"AccountRef": {
"value": 310,
"name": "Republic Bank___"
},
"ClassRef": {
"value": "2[removed]01107294",
"name": "Vieux Fort"
}
}
},
{
"Description": "Credit Card Deposits",
"Amount": 1587.13,
"DetailType": "JournalEntryLineDetail",
"JournalEntryLineDetail": {
"PostingType": "Debit",
"AccountRef": {
"value": 245,
"name": "RBC___"
},
"ClassRef": {
"value": "2[removed]01107294",
"name": "Vieux Fort"
}
}
},
{
"Description": "overage",
"Amount": 3.41,
"DetailType": "JournalEntryLineDetail",
"JournalEntryLineDetail": {
"PostingType": "Credit",
"AccountRef": {
"value": 150,
"name": "Overage/Shortage"
},
"ClassRef": {
"value": "2[removed]01107294",
"name": "Vieux Fort"
}
}
},
{
"Description": "All Transactions",
"Amount": 5425.48,
"DetailType": "JournalEntryLineDetail",
"JournalEntryLineDetail": {
"PostingType": "Credit",
"AccountRef": {
"value": 213,
"name": "La Tourney"
},
"ClassRef": {
"value": "2[removed]01107296",
"name": "La Tourney"
}
}
},
{
"Description": "Cash Deposits",
"Amount": 3637.8,
"DetailType": "JournalEntryLineDetail",
"JournalEntryLineDetail": {
"PostingType": "Debit",
"AccountRef": {
"value": 310,
"name": "Republic Bank___"
},
"ClassRef": {
"value": "2[removed]01107296",
"name": "La Tourney"
}
}
},
{
"Description": "Credit Card Deposits",
"Amount": 1787.78,
"DetailType": "JournalEntryLineDetail",
"JournalEntryLineDetail": {
"PostingType": "Debit",
"AccountRef": {
"value": 245,
"name": "RBC - 1025691"
},
"ClassRef": {
"value": "2[removed]01107296",
"name": "La Tourney"
}
}
},
{
"Description": "overage",
"Amount": 0.1,
"DetailType": "JournalEntryLineDetail",
"JournalEntryLineDetail": {
"PostingType": "Credit",
"AccountRef": {
"value": 150,
"name": "Overage/Shortage"
},
"ClassRef": {
"value": "2[removed]01107296",
"name": "La Tourney"
}
}
},
{
"Description": "All Transactions",
"Amount": 11365.49,
"DetailType": "JournalEntryLineDetail",
"JournalEntryLineDetail": {
"PostingType": "Credit",
"AccountRef": {
"value": 204,
"name": "Soufriere"
},
"ClassRef": {
"value": "2[removed]01107298",
"name": "Soufriere"
}
}
},
{
"Description": "Cash Deposits",
"Amount": 9646.7,
"DetailType": "JournalEntryLineDetail",
"JournalEntryLineDetail": {
"PostingType": "Debit",
"AccountRef": {
"value": 310,
"name": "Republic Bank ___"
},
"ClassRef": {
"value": "2[removed]01107298",
"name": "Soufriere"
}
}
},
{
"Description": "Credit Card Deposits",
"Amount": 1557.45,
"DetailType": "JournalEntryLineDetail",
"JournalEntryLineDetail": {
"PostingType": "Debit",
"AccountRef": {
"value": 245,
"name": "RBC - 1025691"
},
"ClassRef": {
"value": "2[removed]01107298",
"name": "Soufriere"
}
}
},
{
"Description": "shortage",
"Amount": 161.34,
"DetailType": "JournalEntryLineDetail",
"JournalEntryLineDetail": {
"PostingType": "Debit",
"AccountRef": {
"value": 150,
"name": "Overage/Shortage"
},
"ClassRef": {
"value": "2[removed]01107298",
"name": "Soufriere"
}
}
},
{
"Description": "All Transactions",
"Amount": 2749.19,
"DetailType": "JournalEntryLineDetail",
"JournalEntryLineDetail": {
"PostingType": "Credit",
"AccountRef": {
"value": 316,
"name": "Choiseul"
},
"ClassRef": {
"value": "2[removed]01125812",
"name": "Choiseul"
}
}
},
{
"Description": "Cash Deposits",
"Amount": 2573.35,
"DetailType": "JournalEntryLineDetail",
"JournalEntryLineDetail": {
"PostingType": "Debit",
"AccountRef": {
"value": 310,
"name": "Republic Bank____"
},
"ClassRef": {
"value": "2[removed]01125812",
"name": "Choiseul"
}
}
},
{
"Description": "Credit Card Deposits",
"Amount": 176,
"DetailType": "JournalEntryLineDetail",
"JournalEntryLineDetail": {
"PostingType": "Debit",
"AccountRef": {
"value": 245,
"name": "RBC ___"
},
"ClassRef": {
"value": "2[removed]01125812",
"name": "Choiseul"
}
}
},
{
"Description": "overage",
"Amount": 0.16,
"DetailType": "JournalEntryLineDetail",
"JournalEntryLineDetail": {
"PostingType": "Credit",
"AccountRef": {
"value": 150,
"name": "Overage/Shortage"
},
"ClassRef": {
"value": "2[removed]01125812",
"name": "Choiseul"
}
}
}
]
}

Response::--

{"error":1,"status_code":400,"status_msg":"Invalid auth\/bad request (got a 400, expected HTTP\/1.1 20X or a redirect)","response_msg":"
<?xml
version=\"1.0\" encoding=\"UTF-8\" standalone=\"yes\"?>
<IntuitResponse xmlns=\"http:\/\/schema.intuit.com\/finance\/v3\" time=\"2023-10-04T04:28:39.508-07:00\">
<Fault type=\"ValidationFault\">
<Error code=\"2300\" element=\"\">
<Message>
Amount on debits not equal to credits
<\/Message>
<Detail>
Please balance your debits and credits
<\/Detail>
<\/Error>
<\/Fault>
<\/IntuitResponse>"}
{"error":1,"message":"Amount on debits not equal to credits","detail":"Please balance your debits and credits","has_message":1}

MelroseV · ‎October 04, 2023

Good day, @nitinkapoor. I like to dig a little deeper into this matter.

Where in QuickBooks do you see this issue, and when was the last time you saw it?

I would appreciate it if you could give us more details.

nitinkapoor · ‎October 05, 2023

I appreciate your efforts to resolve the issue. @MelroseV

This problem occurs when we make entries in the journal through API. This does not happen every time,
It happens in some cases. This has been coming since September 2023.

KimberlyS · ‎October 05, 2023

I can see that you encountered this error upon creating your journal entries, nitinkapoor. Let me route you to the right support to help you sort this out.

I want you to know that there's a designated department that can dig deeper into resolving your concern, specifically with APIs and other application resources. Hence, I recommend contacting the Developer Support Team.

Here's how:

Head to this website: Intuit Developer Support.
Under What do you need help with, select QuickBooks Online.
Pick the Ask a Question menu.
Create a Developer Account or log in if you have an existing account.
Type in your concern, then click Ask.

Additionally, you can check out the latest application features on the Intuit Developer's page through the API Docs & Tools and Blog menu.

On the other hand, you can reverse a journal entry recorded in Quickbooks Online by reviewing this article as your guide: Reverse or delete a journal entry in QuickBooks Online.

Please don't hesitate to inform us if you have further questions or clarifications in managing your transactions. We're always here to assist you. Stay safe!

Topics

Training

Community

Resources

QucikBook Online Error -2300 "Message": "Amount on debits not equal to credits", "Detail": "Please balance your debits and credits"