Question - QuickBooks Alpha and Beta Testing

Hello Dav,

I'm here to answer your query with regard to QuickBooks Alpha and Beta testing.

When you sign up to be a product tester, you’ll be presented with opportunities to earn rewards. The eligibility for the free product is based on the participation requirements. 

Furthermore, you can check this article on how testers are chosen: Where do I find information about beta testing?

You can always post in the forum whenever you have concerns about Intuit products.

Hi @Adrian_A  -

I've been to the Intuit External Testing Portal which is where the QuickBooks article indicates to go regarding alpha and beta testing.  However, whenever I use the contact options on that site to ask questions, I never receive a reply.  So, how do I find out the answer to my question?

Dav, we value your consistent engagement with the Community. Thank you for taking the time to connect with us.

Our team of experts is dedicated to resolving any Quickbooks issues you may be experiencing, ensuring minimal downtime and allowing you to continue running your business smoothly. Please note that support may not have been available during your previous interaction, which is why we encourage you to reach out to our Live Support Team again through the Intuit External Testing Portal. 

Moroever, have you already logged in to the Beta Testing Tool Portal during your previous contact? It would be best if you also signed in to the Beta Testing platform when contacting Customer Care, as the Intuit External Testing Portal and Beta Testing are separate portals. Have you already logged in to the Beta Testing Tool Portal during your previous contact?

To get a comprehensive understanding of QuickBooks Desktop and its compatibility with the Beta Operating System (OS), check out this informative article: Understand QuickBooks Desktop Compatibility with Beta Operating Systems. 

The Community is always here if you have further questions or need assistance with other QuickBooks challenges. Please feel free to get back to us by clicking the Reply button below or post in the Community again. Have a nice day ahead1

When I try to go to the external testing community it says that the community is no longer available.

Hello there, BMG. I see your interest in beta testing. Let me connect you to the specialized team that deals with this particular type of concern.
 
The status "This community is no longer available" means the Alpha and Beta testing is already unavailable.

In your case, I recommend reaching out to our dedicated Intuit Development Support. We have a separate platform for this, where you can engage with the developers regarding product testing.

Our team of experts has all the comprehensive information about the Alpha or Beta test and how you can participate in the future. Here's how to connect with them:
 

1. Visit this link: https://help.developer.intuit.com/s/.
2. Choose a specific topic. Choose your QuickBooks product.
3. Click on Ask a Question.
4. Please sign in and follow the prompts appearing on the screen to continue.
    

For future reference, you can visit our Account Management page. It covers articles on managing your account, including updating personal information and changing company settings.

I look forward to hearing how your interaction with our developer team goes. Whatever you need, I'm just a post away. All the best!