Question - QuickBooks Alpha and Beta Testing

Dav · ‎September 20, 2023

Hi –

If a person participates in just one stage of Alpha or Beta testing, would they be eligible for the reward of free product?

For example, of the 4 testing phases, what if a tester was only available to participate in just the “Pre-Alpha” stage? Would that tester still be eligible for the free product reward? Or, does a tester have to participate in a specific testing stage to be eligible for the free product reward?

For reference, the four stages of testing are:

1. Pre-Alpha

2. Feature Alpha

3. Product Alpha

4. Product Beta

Adrian_A · ‎September 20, 2023

Hello Dav,

I'm here to answer your query with regard to QuickBooks Alpha and Beta testing.

When you sign up to be a product tester, you’ll be presented with opportunities to earn rewards. The eligibility for the free product is based on the participation requirements.

Furthermore, you can check this article on how testers are chosen: Where do I find information about beta testing?

You can always post in the forum whenever you have concerns about Intuit products.

Dav · ‎September 26, 2023

Hi @Adrian_A -

I've been to the Intuit External Testing Portal which is where the QuickBooks article indicates to go regarding alpha and beta testing. However, whenever I use the contact options on that site to ask questions, I never receive a reply. So, how do I find out the answer to my question?

SirielJeaB · ‎September 26, 2023

Dav, we value your consistent engagement with the Community. Thank you for taking the time to connect with us.

Our team of experts is dedicated to resolving any Quickbooks issues you may be experiencing, ensuring minimal downtime and allowing you to continue running your business smoothly. Please note that support may not have been available during your previous interaction, which is why we encourage you to reach out to our Live Support Team again through the Intuit External Testing Portal.

Moroever, have you already logged in to the Beta Testing Tool Portal during your previous contact? It would be best if you also signed in to the Beta Testing platform when contacting Customer Care, as the Intuit External Testing Portal and Beta Testing are separate portals. Have you already logged in to the Beta Testing Tool Portal during your previous contact?

To get a comprehensive understanding of QuickBooks Desktop and its compatibility with the Beta Operating System (OS), check out this informative article: Understand QuickBooks Desktop Compatibility with Beta Operating Systems.

The Community is always here if you have further questions or need assistance with other QuickBooks challenges. Please feel free to get back to us by clicking the Reply button below or post in the Community again. Have a nice day ahead1

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Question - QuickBooks Alpha and Beta Testing