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Jstamberger
Level 1

Quick books opening multiple disk drives on desktop

Hello, I’m running Quickbooks Desktop 2013 on a Mac running Catalina OS. I’ve had no problems for years and suddenly Quickbooks is opening multiple disk drives on my desktop with backups of my company drive. My backup settings are to a folder in my documents, and I changed the settings to only update when I close QB. What is happening here and how do I get it to stop? It is bogging down my machine terribly. Thank you! 

1 Comment 1
AdonL
QuickBooks Team

Quick books opening multiple disk drives on desktop

Hello there, Jstamberger. I'm here to help you manage your backup files in QuickBooks Desktop for Mac.

 

Since you've set up auto to back up your file when you close QuickBooks, accumulated data might have affected your computer's storage. I suggest changing your settings to Save backup files in or Overwrite last backup. Either of these options would allow you to save fewer files on a computer. Please refer to the steps below.

 

Here's how:

 

  1. Go to QuickBooks and click Settings.
  2. Navigate to Backup.
  3. Select your backup preferences and choose how you'd like us to back up your file.
  4. Close the Backup settings window when done.

 

Kindly refer to this article to know more about other settings for backup files and how they affect data storage on your computer: Back up your QuickBooks Desktop for Mac.

 

You can also contact your IT professional for further assistance. They'll configure your computer systems and resolve technical concerns.

 

Finally, you may want to check out this resource to help you apply a discount from a vendor to your bill payment to reduce your total payable: Paying bills in QuickBooks Desktop for Windows and Mac.

 

Notify us by leaving a comment below if you need further help managing your backup files. We'll be more than willing to help you get those sorted out as quickly as possible. Keep safe!

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