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Andreb1
Level 1

Quickbooks 2018 license question

Recently we have been getting calls and emails from a company called qbserve ([email address removed]).. i dont know how they got my email or contact... i did setup a quickbooks desktop pro in 2018 and bought a license for it then.. since we dont use any online features of it.. why am i getting weekly calls or emails from these people..

since when does the desktop software license expire?

2 Comments 2
LollyNino_C
QuickBooks Team

Quickbooks 2018 license question

I understand that you value the security and authenticity of the emails and calls you receive within QuickBooks Desktop (QBDT), @Andreb1. Let me provide some guidance based on the information you have shared.

 

The QBDT 2018 version has been discontinued, which means all related Intuit services, including direct communication and updates, are no longer available. However, as long as you have a valid license, you can continue to access the software without disruptions, as your license does not expire.

 

To avoid scam phone calls, remain cautious when sharing personal or business information. If you receive unwanted communications, consider marking them as spam or utilizing email filters to address the situation.

 

Additionally, review our online security tips to help you keep your information safe. To accurately determine and recognize official Intuit correspondence and websites to confirm their legitimacy, please refer to this article for guidance: Identify suspicious activity, phishing scams, and potential fraud.

 

Furthermore, I recommend visiting these articles to learn how you can better protect your account and understand how we ensure your data's security:

 

 

We always value the security of every QuickBooks user. If you have more questions regarding suspicious calls or other possible scams, kindly hit the Reply button. The Community team is always here for you.

Chrea
Level 8

Quickbooks 2018 license question

@Andreb1 

Can you login to CAMPS and find your license code there?

https://camps.intuit.com

 

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