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I understand the challenges you're facing with navigating the QBO mobile application and that you're still encountering issues even after following the initial troubleshooting steps, Popeyeinseattle1.
I recommend contacting our live expert support so they can thoroughly review and investigate the issue. They have the resources needed to access your account securely. You can reach them using either a smartphone or a desktop computer.
Here’s how to get in touch:
1. Access the QuickBooks Online website in your browser and log in.
2. Once you're on the dashboard, click the Help icon.
3. Select Search," then choose Contact Us.
4. Pick a topic that addresses your concern to connect with the live expert.
5. Clearly explain your issue, then click Continue.
6. Choose your preferred method to connect with the live expert.
To learn more about the best times to reach out to our live expert support, you can check out this article: Get Help with QuickBooks Products and Services.
Once your issue has been resolved, you can refer to this article to compare features available on supported devices: Compare Mobile App Features.
With our live expert support and their tools, we guarantee that your concerns will be handled thoroughly and securely. If you have any additional questions, please feel free to contact us.
