Quickbooks checking not allowing transfer of funds

Welcome to the Community, @avel.

I'm here to help you with your issue in transferring funds from QuickBooks Checking to another bank account so that you can proceed with ease.

The best course of action we can take is to reach out again to our Customer Support Team to check the elevated case and review the status since there might be things that need to be done to fix the account and be able to transfer funds. This will help you receive email updates and get notified once it's resolved.

Here's how:

1. Sign in to your QuickBooks Online company.
2. Select Help (?).
3. Select either tab to get started:

• Assistant: Get quick, personalized answers. Select a suggested option or type a question or topic you need help with. If you decide you need further help, you can still Talk to a human.
• Search: Search the QuickBooks Online knowledge base directly, or select Contact Us and choose a way to connect with us:
  
  
  • Start a chat with a support expert.
  • Get a call back from the next available expert.
  • Ask the Community to get help from businesses like yours.

Please be mindful of the Supporting Hours.

Furthermore, I've also added some articles to help you find more details about QuickBooks Checking:

• Learn more about QuickBooks Checking.
• Use your QuickBooks Checking account⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠.

If you need further assistance regarding transferring funds from QuickBooks Checking, please don't hesitate to reach out to us. We're here to support you every step of the way. Keep Safe!

Still no fix, spent a good amount of time with customer service and even deleted and re added our accounts and nothing. Going to contact customer service again today but it shouldn't be this hard to have access to your hard earned money. Once this is fixed I am closing the Quickbooks Checking account, not worth the hassle.

Hello, did you ever get a fix for this? I am getting the same error.

Hello there. Thank you for sharing your concern here. I see you have encountered an error when transferring funds from Quickbooks checking to another bank account. I've got you! I have here some information relating to this issue.

We currently have an open investigation (INV-97704) into this concern. For now, it is best to contact our QuickBooks Online Support Team so they can include you in the list of affected users. This way, they will be able to notify you as soon as any solution is available.

To speak with one of our experts from QuickBooks Online Support. Please follow the steps below to contact support:

1. Sign into your QuickBooks Online company. Select Help (?).

2. Choose either tab: Assistant or Talk to a Human.

3. Search or click Contact Us.

4. Start a chat with a support expert.

You can contact us from Mondays to Fridays, 6 AM to 6 PM PT, and Saturdays, 6 AM to 3 PM PT.

I'm including these articles you may find helpful in the future while working on a task in QuickBooks Online:

• Learn more about QuickBooks Checking accounts and the Cash Flow menu.
• Use your QuickBooks Checking account.

Your patience on the matter is well appreciated. Our engineers are working hard to find the best solution to rectify this error when recording tax payments. If you have further questions about your tax payments, drop a comment below, and I will answer them in any possible way. That's it for now. Stay safe!

Did you figure out how to cancel checking account with them 

I am having the same issue. Quickbooks support is zero help. Quickbooks needs to fix this NOW!

This is a HUGE issue!  What are my recourses if QBO causes my sales tax payment to bounce?  Businesses need access to their funds immediately... 
Once i get my money I will never use this account again. 

I hear your sentiments, @Trufence and @erinsunshine1. I'll help you reach your goal and provide the best solution to transfer funds from your QuickBooks Checking to an external bank account. 

To start, could you please share the exact error message you encountered while trying to make the transfer? This information will help us in identifying the root cause of the issue. Also, ensure that you're logging in as a primary admin of the account for security and authorization. Additionally, please make sure that you're entering the correct values without any special characters in the fields to prevent transaction errors that could cause the system to misinterpret the amount.

If the same thing happens, open your QBO account using an incognito window or use different browsers to prevent potential conflicts that may arise and ensure smoother transaction process.
 

Below are the shortcut keys you can use:

• For Mozilla Firefox browser: Ctrl + Shift + P
• For Google Chrome browser: Ctrl + Shift + N
• For Safari Browser: Command + Shift + N

If you're still unable to transfer funds, please contact our Customer Care Support Team immediately to investigate this issue further. 

In addition, you'll want to visit QuickBooks Checking FAQ to know more about its features, functionalities, and troubleshooting tips. It also offers guidance on managing transactions and account settings.

Please let us know if you need anything. We're always here to help. Have a good one.

The message I get is Hmm. That didn’t work. Please try again later. I have tried multiple browsers and incognito tabs. Nothing works. I have reached out to customer service and received zero help. I am tired of the bull sh*t. It needs fixed now or QB will need to be responsible for the any late fee on any bills due to not being able to transfer money.