Good evening, @tjonesAndion.
Welcome to the Community! I hope your day is going well so far. Let me point you in the right direction to get this resolved.
You'll need to get in touch with our Developers support team to review this problem further. They'll be able to give you all the information you need:
Intuit Developer Help
Keep me updated on how it goes when contacting them. It's my priority that you get this taken care of as quick as possible. Best wishes!