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PfeiferPro
Level 1

Quickbooks Desktop for Mac 2021 Email From Outlook

Have Quickbooks Desktop for Mac 2021

For a year now have successfully emailed invoices and estimates with a connection through my Outlook email program. Now that connection suddenly stopped working. I have already tried:

 

Confirming my default email program is indeed Outlook

Updated QBs and Outlook to latest versions

Restarted QBs and Outlook

Restarted System

Tried to set up sending email from QBs (doesn't work either)

 

There is no custom option for email settings.  How can I start over to reconnect my email settings or what else can I possibly do to get working again. 

 

For now I have a work-around to save a PDF and then go email from Outlook. Of course, that is a complete waste of time.

 

1 Comment 1
KlentB
Moderator

Quickbooks Desktop for Mac 2021 Email From Outlook

Thanks for reaching out to us, PfeiferPro.

 

I appreciate all the efforts that you've exhausted just to get this working. At this point, I'd recommend getting in touch with our technical support. This way, we'll be able to take a look at your email setup and investigate this issue. 

 

You can connect with us through this link: Contact QuickBooks Desktop support. In addition, here's an article that you can browse to learn how to personalize and design the invoices that you send to your customers: Customize form templates.

 

I'm just a post away if you have any other concerns or follow-up questions. Stay safe and have a great rest of the day.

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