Quickbooks Enterprise 14 pauses/hesitates after saving entry.

drm870 · ‎September 05, 2025

Hello, I help with IT at my place of work and I am trying to figure out what might be going on. We use Quickbooks Enterprise 14, and it has been working fine until recently. Now, when we write a check and go to print it or save the entry, the program pauses and the mouse cursor shows the "busy" icon for 5 seconds or so every time. When our accountant is doing bank rec at the end of the month, this extra time adds up and becomes annoying. I tried re-installing Quickbooks but it didn't make a difference. (I was going to reinstall Windows fresh, but it dawned on me that it doesn't seem to be affecting other programs.) What do you think could be the culprit?

JayneusR

Hi there, drm870.

I appreciate your efforts in addressing the performance issues. Utilizing the Verify and Rebuild tools in QuickBooks is an effective way to identify and repair data inconsistencies that may be causing the saving or printing delays.

Here's how to run the Verify Data tool.

Go to the File menu.
Select Utilities, then choose Verify Data.
Click OK to close all windows.

If a message appears stating, Your data has failed the integrity check, proceed to rebuilding your file.
If no problems are found, the process is complete.

To run the Rebuild Data tool:

Go to the File menu.
Select Utilities, then choose Rebuild Data.
Click OK to close all open windows.
QuickBooks will ask you to make a backup before rebuilding your company file, then select OK and continue rebuilding your company file.
Once the rebuild's finished, select OK.

If the issue persists after running these tools, I recommend using the QBDT Tool Hub for further troubleshooting.

For additional guidance on optimizing QBDT performance and managing your computer's resources, you may find this resource helpful: Manage your computers to fix QuickBooks Desktop performance issues.

Please don't hesitate to reach out with any further questions or concerns.

View solution in original post

JayneusR

Hi there, drm870.

I appreciate your efforts in addressing the performance issues. Utilizing the Verify and Rebuild tools in QuickBooks is an effective way to identify and repair data inconsistencies that may be causing the saving or printing delays.

Here's how to run the Verify Data tool.

Go to the File menu.
Select Utilities, then choose Verify Data.
Click OK to close all windows.

If a message appears stating, Your data has failed the integrity check, proceed to rebuilding your file.
If no problems are found, the process is complete.

To run the Rebuild Data tool:

Go to the File menu.
Select Utilities, then choose Rebuild Data.
Click OK to close all open windows.
QuickBooks will ask you to make a backup before rebuilding your company file, then select OK and continue rebuilding your company file.
Once the rebuild's finished, select OK.

If the issue persists after running these tools, I recommend using the QBDT Tool Hub for further troubleshooting.

For additional guidance on optimizing QBDT performance and managing your computer's resources, you may find this resource helpful: Manage your computers to fix QuickBooks Desktop performance issues.

Please don't hesitate to reach out with any further questions or concerns.

SIAB

@drm870

Run the Verify/Rebuild Data utility. Any error messages?

drm870

No, but rebuilding worked anyway.

drm870

No problems were identified while running Verify Data, but I decided to run the Rebuild Data utility as well just in case and it ended up doing the trick. Thanks!

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Quickbooks Enterprise 14 pauses/hesitates after saving entry.