Get 50% OFF QuickBooks for 3 months*

Buy now
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Simplify payday and set payroll to run automatically on QuickBooks. Explore QuickBooks Payroll
flsrobot
Level 1

quickbooks enterprise 2024 | unrecoverable error - Code: 1407090725 19040

one of our users has issue with quckbooks quitting unexpectedly, no matter what task, once the company file is opened. all users are on the latest version of qb enterprise, with all the latest updates, including all windows updates available to date. only one user has this issue from a pool of many with the exact same hardware/ software setup.

 

logging in with different users on this PC, as well as qb users, results in the same error, whether admin or not.

 

i've reinstalled qb several times (fully scrubbing registry and files/ fodlers), as well as using the tool hub with all possible fixes available.

 

main error i'm seeing is this in the log:

trackdll.cpp (148) : MESSAGE: 4660: Sat May 11 13:52:57 LVL_SEVERE_ERROR--MainFrame must be already created by now as this dll is demand loaded

 

1 Comment 1
IrishNinoJ
QuickBooks Team

quickbooks enterprise 2024 | unrecoverable error - Code: 1407090725 19040

I appreciate what you've done so far, flsrobot. Let me redirect you to our support team.

 

Here's how:

 

  1. Head to this link: Contact Us.
  2. Select QuickBooks Enterprise Suite product and click Continue.
  3. Click Contact Us and choose a way to connect with us:
  • Start a chat with a support expert.
  • Get a callback from the next available expert.

 

In addition, you can check out this article for helpful info about what your computer needs for the best experience: System requirements for QuickBooks Desktop 2024.

 

I'll keep an eye out for your reply. If you have further questions besides getting an unrecoverable error, feel free to include them in the comments. We're here to assist you 24/7.

Need QuickBooks guidance?
Log in to access expert advice and community support instantly.

Need to get in touch?

Contact us