quickbooks online problems

Hello there, @usercrabmeadowfilms. I'm here to help you move your QuickBooks Desktop (QBDT) file to QuickBooks Online (QBO). 

Thanks for sharing detailed information about your concern. Once the data moved from QBDT to QBO, all of the reconciled transactions in the register will have an R in the cleared column. However, the past reconciliation reports don't move to the program. For reference, please read this page: Learn how features and data move from QuickBooks Desktop to QuickBooks Online. 

To have a detailed guide in moving your QBDT file to QBO, feel free to check this article: Move your QuickBooks Desktop file to QuickBooks Online.

Once the migration is finished, you can use this guide to know what the next thing to do to verify if the migration is successful: What to do after you move from QuickBooks Desktop for Windows or Mac to QuickBooks Online. 

I'm always here ready to lend a hand if you have any other concerns migrating your QBDT data to QBO. Have a good one and stay safe.

@usercrabmeadowfilms 

Do you need to convert your old data from QBD to QBO or start scratch from 1/1/2022 on QBO?

Perhaps I didn't explain my dilemma correctly.  I am operating QB online right now.  In an effort to reconcile I hired a bookkeeper who cleaned up the books and then showed me how to proceed.  I unfortunately added bankiing that double up transactions.  The more I tried to rectify the situation, the worse I made it.  My  question is can I move from one QB online to another QB online without the reconciliations?  I need a clean up basically

I would recommend signing up for a new QBO account and asking the same bookkeeper to redo the cleanup process. Then you will learn what went wrong with your actions. Use a backup restore app later to lower any risks.

https://partnerwithus.rewind.com/quickbooks

Thanks, but my bookkeeper is swamped with work or probably doesn't want to go down this road again.  Looking for someone else right now.