We have been using the desktop version for years and we decided to switch to QBO. It 4 attempts to the books transferred and over week to get it completed. Then the real problems started. Money started coming out of our accounts for taxes that were already paid. To tune of $15000. Double charges hit the register, over 6 weeks of double charges. Then quickbooks support entered a payroll check wrong and paid one of my guys $30000. We had to stop tax payments from our bank and quickbooks turned off the subscription and froze the account without fixing the payroll check. Now they are saying we have to pay all the taxes before they will turn the account back on. THIS BEEN THE WORST EXPERIENCE EVER!!! QUICKBOOKS IS HORRIBLE!!! I DON'T SUGGEST ANYONE TO USE IT!
