Thank you for sharing the details about your office setup and the recommendations from your IT company, AEC. I understand the importance of ensuring that your hybrid team can work efficiently with QuickBooks Desktop (QBDT), both in the office and remotely. Lag times and cumbersome workflows can be quite challenging. I'd like to share some insights based on Intuit's guidelines for network setups to help you optimize your current configuration.
While VPNs provide secure access for remote workers to connect to local servers, it’s important to note that, based on Intuit’s recommended network guidelines, this setup may not deliver optimal performance with QBDT. This is due to the way QuickBooks handles data, as it heavily depends on consistent read/write speeds and local access for company files. I recommend utilizing Local Area Networks (LAN), Terminal Services, and Cloud Hosting for your setup.
A LAN is ideal for your in-office team as it allows direct access to QuickBooks files on the server without needing additional configurations. For remote employees, Terminal Services can create a centralized virtual environment on your server, enabling QuickBooks to operate seamlessly.
Similarly, exploring Cloud Hosting with an Intuit-authorized hosting provider can be worthwhile. This would enable your team to securely access QBDT over the internet without needing a VPN, resulting in smooth functionality, uninterrupted workflows, and easier access to other programs, such as Excel and Adobe, while working remotely. For more information, visit this article: Recommended networks for QuickBooks.
Regarding your other question, when a remote user accesses a PC that is dedicated to the server, they are essentially using that PC as an intermediary to connect to the server files. This setup involves multiple layers of data transfer between the server, the PC, and the remote user.
On the other hand, when remote users access the server directly via VPN and work within the server environment, the processing occurs entirely on the server. This minimizes file transfers and allows the software to function as if it were being used locally. Thus, I suggest consulting with your IT team to ensure you're using the most effective setup.
I hope this information clarifies your options for optimizing your QBDT setup. If you have further questions about configurations, please don’t hesitate to reach out. I’m here to help. Take care.
