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Dee2022May
Level 1

QuickBooks SimpleStart 2013 validation code

I have just upgraded my Pc with Windows 10, a new SSD, reloaded QB SimpleStart 2013 CD with software we previously bought, updated, copied data back. Everything ok but software doing a countdown 27 days to register.  Have all details but need a validation code by a phone agent.  We are a one man business and are happy with this older version that we bought as a once off in June 2013.  How do we acquire a validation code? 

Have Licence Number, product code

7 Comments 7
ChristineJoieR
QuickBooks Team

QuickBooks SimpleStart 2013 validation code

Hello there, @Dee2022May.

 

I'm here to assist you with how you can get a validation code.

 

When you buy a QuickBooks software installation disk, you can usually find the license information or validation code on the packaging's sticker. If you buy the software online, you can find it in the confirmation email.

 

I suggest contacting our Technical Support team to acquire a validation code for your license. They can review your account and provide an activation code in a safe environment. Below are some steps to reach them:

 

  1. Open QuickBooks.
  2. Go to Help, then select QuickBooks Desktop Help.
  3. Hit Contact Us.
  4. Share a brief description of your issue, then tap Let's talk and choose a way to connect.

 

Please let me know if you have any other questions about QuickBooks reactivation. Don't forget we're here to help you so you can start with your business.

Dee2022May
Level 1

QuickBooks SimpleStart 2013 validation code

Opened QuickBooks Simple Start 2013, Help but there is no place to QuickBooks Desktop Help, Hit Contact Us. , Let's talk

I cannot go straight from QB onto internet as it says that the browser is not supported, yet my default is Chrome.  Can I not send a file or copy of Product Registration Card via email, or from this platform? Is the file visible to everyone on this platform?

Dee2022May
Level 1

QuickBooks SimpleStart 2013 validation code

Logged into Intuit QB Desktop Help but not able to get a chat going ... cannot click on Chat:  There is simply no button to click on to do this.

This is what I see:

I said want to Chat about my QuickBooks Simple Start 2013 Activation code as I could not do it directly from Quickbooks

How would you like to connect with us

Chat

Start a conversation.

We'd love to help when we are open. 6am-6pm M-F PT
or
Callback
We'll save your spot in line and call you back
Next available: Monday 3:00PM - 2:30AM GMT+2
Back
 

.

katherinejoyceO
QuickBooks Team

QuickBooks SimpleStart 2013 validation code

Thanks for coming back for more support, @Dee2022May

 

The Chat button will only be available during support hours. You'll want to try again and ensure to contact us at this hour: M-F 6 AM to 6 PM.

 

You can also visit this link and find the contact number at the bottom of the page: QuickBooks Desktop Care.

 

Visit again if you have any further concerns. I'm always willing to lend a hand in any way I can.

 

Dee2022May
Level 1

QuickBooks SimpleStart 2013 validation code

My husband managed to get into the UK Chat during your office hours via this link

https://help.quickbooks.intuit.com/en GB/contact

After chatting to the agent we were finally given a validation code.

Thank you.

Teddirally
Level 1

QuickBooks SimpleStart 2013 validation code

Hello teams,  please in your help My Quickbooks Point of sales basic level requesting fot validation code... i will glad if you can help to save my grace..

LollyNino_C
QuickBooks Team

QuickBooks SimpleStart 2013 validation code

Good to see you here in the Community forum, @Teddirally. It's my pleasure to help you with any concerns you may have with QuickBooks. I'd like to inform you that discontinued versions no longer provide access to live customer support.

 

Keep in mind that since QuickBooks Point of Sale Payments will no longer be compatible with QuickBooks Point of Sale software after October 3, 2023, switching from a multi-store setup to a single-store setup may work, but it may have implications for your data and how it is managed. 

 

If you need assistance with this one, please contact our Point of Sale Support. They'll pull up your account in a secure environment and guide you through the process. 

 

You can check out the following articles below for more details:

 

 

If you have additional questions about the program or assistance with the functionalities, don't hesitate to let me know and leave remarks below. I'll be here to help.

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