Quickfill Is Not Working Correctly With Downloaded Transactions

Hello there, @kenrogers1.

Thank you for the steps you've taken to address the auto-filling issue you've encountered. I’d like to provide you with some additional steps to ensure everything functions smoothly.

First, let's confirm that the vendor is active. If it is, please re-sort the vendor list.

If the issue persists, I suggest contacting our QuickBooks Desktop Support. They have the tools to pull up your account and submit a ticket for further investigation. Please go to the Help menu, then select QuickBooks Help.

You can also use this link to reach them outside QuickBooks: Contact Us.

I also encourage you to visit our QuickBooks Help Article page for future reference. This contains some topics and discussions to help you complete some of your QuickBooks tasks.

Please feel free to reach out to me here with any further questions. I am available to provide additional assistance

Hey, @kenrogers1. 

I hate to see that you're having trouble getting in touch with our Customer Support Team. Let me help and get you squared away! 

Are you having trouble when using this link? Contact Us

If so, try clearing your browsing history to properly load the page to get in touch with support. 

Feel free to reach back out if the problem persists. I'll be waiting for your response! 

I did reach support via telephone and they suggested deleting all the plist files which I did, however that did not resolve the problem. I ended up completely removing Quickbooks, which in itself is a process because QB does not have an uninstaller app, reinstalled it and it is working correctly - for the moment.

In looking through all of the available help, discussion boards and community comments, this has been an ongoing problem for years however Intuit has made zero effort to fix it. Why not? Do you people at Intuit think it is fair to your customers to have them spending hours and and hours searching for solutions to problems with your software? Unfortunately, having had to deal with Intuit for the past 10 years I have found this to be pretty standard. I would challenge you or anyone to give me an example of another company who is this bad at supporting and fixing their own product. 

I did reach support via telephone and they suggested deleting all the plist files which I did, however that did not resolve the problem. I ended up completely removing Quickbooks, which in itself is a process because QB does not have an uninstaller app, reinstalled it and it is working correctly - for the moment. This has been an ongoing problem for years however Intuit has made zero effort to fix it. Why not? 

Candice - As you should know, the blank help page is embedded within QB so clearing a browser cache has nothing to do with this. This quickfill issue has been an ongoing problem for years however Intuit has made zero effort to fix it. Why not?