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You're heading in the right direction for assistance, @kenseifert.
I’ll ensure that we can rectify your concern about importing accountant changes in QuickBooks Desktop (QBDT).
Fiat Lux – ASIA is correct, the QuickBooks version also varies to utilize the option of importing account changes. The option is only applicable if both of you are using QuickBooks Desktop (QBDT). You may want to check out this article for more examples before importing the Accountant Changes: Use the Accountant's Copy
Additionally, you may want to get in touch with your accountant to utilize the desktop when making changes to your company file. If you encounter the same problem after the changes have been imported, errors may show up. Below are the following:
- You are unable to import this due to the Web/File option being unavailable.
- QuickBooks is being unresponsive.
- Error: You are attempting to import data from a different Accountant's Copy than the one that was last created for this Company Data file
Based on your statement, I can see that it’s the same as the one mentioned above. There are various solutions we can implement to fix this. To start, let’s make sure that the right company is open and not upgraded.
Once done, check the title bar to see if it says Accountant's Changes Pending. If not, you’ll have to enter the changes manually. However, if you have a newer version of QuickBooks, you can restore a backup before the upgrade and ensure that the Accountant's Changes Pending is still showing at the top to ensure that you pull the correct company.
If the issue persists, you can check this article and refer to the following solutions: Fix errors and unexpected results when importing accountant's changes.
Let me know if you have more questions about importing accountant changes in your company file. I’m just one post away. Have a good one!
