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Join nowDoes anyone know how to record an Amazon refund and reimbursement in QB desktop.
I'm happy to see your post here, CRH19.
There are five different scenarios that you can follow if it's a vendor refund that you're trying to record in QuickBooks Desktop. Each scenario has a corresponding steps.
For the first one, if the vendor sends you a refund check for a bill that is already paid, here's what you'll need to do:
Let's begin with recording a deposit of the vendor check:
Next is to record a Bill Credit for the refunded amount. Here's how:
Then, link the deposit to the Bill Credit:
For the steps of the remaining scenarios, you can check out this article (Proceed to Scenario 2): Record a vendor refund in QuickBooks Desktop.
I'm always around whenever you need help with anything QuickBooks. Wishing you the best!
Thank you for this but I am a seller on Amazon.com and I see Amazon as a Customer not a Vendor. I need help understanding how to record when a Amazon customer returns one of my products and I get reimbursed for that product by Amazon.com.
I appreciate you getting back to us and providing additional information on your concern, @CRH19.
Since you treat Amazon as your customer, you can record it as a customer in your QuickBooks Desktop. And enter a credit memo to refund the reimbursement made by Amazon. Let me walk you through the process.
Firstly, let's set the Amazon as your customer. Here's how:
Then, you can create a credit memo to process the refund. Please follow the steps below once you're ready:
I've got you an article for more details: Give your Customer a Credit or Refund in QuickBooks Desktop for Windows.
In case you need tips and related articles in the future, feel free to visit our QuickBooks Community help website for reference: QBDT Self-help.
Please know that you can always get back to this post if you have any other questions. We're always here to help.
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