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ML222
Level 2

Bank Feed "Matching" issue

Hello,

 

I am trying to reconcile my books going through the Bank Feed and "Matching" my "Expenses" to Bank Feed transactions.

 

The problem, however, is that when I try to "Match" a Bank Feed transaction, I'm unable to find the matching "Expense". It appears that QuickBooks is *only* looking at "Bills", and cannot "see" the "Expenses" that the Bank Feed matches.

 

How can I get the QBO "Match" feature to "see" Expenses and not just Bills?

 

TIA!

 

ML

1 Comment 1
Irene R
QuickBooks Team

Bank Feed "Matching" issue

I appreciate posting your concern here in the Community, ML. Let me share details of why you cannot find an expense when matching your bank feed transactions in your QuickBooks Online (QBO).

 

When matching your bank transactions, you can use the Find Other Matches option at the bottom to locate additional transactions that match your bank records. You can also use the filter feature to specify the transactions displayed in the Find Other Matches section.

Find other matches.png

 

Furthermore, there could be multiple factors and reasons you cannot find a match for your bank transactions. Henceforward, binding them together is impossible. Here are a few possible reasons why this could happen when using the Find Match feature:

 

  • The dissimilarity of dates and amounts between your bank feeds and bank transactions.
  • Your bank transaction may be older than six months.
  • The bank account used in payments and the match where it's located are different.
  • The bank transaction has been reconciled or matched.
  • An issue with the multicurrency exchange rates.
  • The system will look for transaction(s) that fall within a 10% range of the bank transaction dollar amount when trying to match foreign currencies.

 

You can refer to this article for a complete guideline in matching transactions in QBO: Match online bank transactions in QuickBooks Online.

 

Additionally, these materials may be of use if you intend to reconcile an account in your QBO:

 

 

Don’t hesitate to return to this thread if you have further queries about matching your bank transactions in QBO. I’ll be here to assist you at any time, ML. Have a good one!

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