Bottom of window cut off, can't see buttons

Hello there, CSSsomd.

Let me help you fix display issues in QuickBooks Desktop.

If you're using a new and high-resolution monitor, we may need to change your default settings for QuickBooks.

Here's how:

1. Close QuickBooks Desktop.
2. Click on the Windows Start menu.
3. Type "QuickBooks" into the search. Then right-click the QuickBooks icon and select Open file location.
4. In the folder, right-click the QuickBooks.exe file and select Properties.
5. Choose Compatibility tab.
6. Select the Disable display scaling on high DPI settings checkbox. You can also select Change high DPI settings and then Override high DPI scaling behavior.
7. Click on Apply, then OK.

That should fix any display issues with your QuickBooks, If you still see any issues, You can adjust your view preferences in QuickBooks.

Like this:

1. In QuickBooks, go to the Edit menu.
2. Choose Preferences.
3. Select Desktop View from the list and then the My Preferences tab.
4. In the View section, select the One Window option.
5. Click on OK.

Close and reopen QuickBooks and then check for any display issues. If the issue still persists, you can check this article and proceed to Step 3: Fix screen issues in QuickBooks Desktop.

Get back to me and let me know how it goes. I'll be in touch. Have a nice weekend!

I don't see the Disable display scaling on high DPI settings setting.  I'm using Windows10 ver. 20H2 build [removed].  I attached a screenshot of what my Properties window looks like.

Thanks for getting back to us, @CSSsomd. Let's continue the troubleshooting process to see all the buttons on your QuickBooks Desktop (QBDT) window.

Since you're unable to access the Disable display scaling on high DPI settings option stated above, you'll next need to adjust your view preferences in QuickBooks. You can follow the second set of steps above, then refer to the screenshot below for your reference.

Once you're done, close and reopen QuickBooks and your company file. If the display issue persists, you may change your Windows display settings. Please know that doing this affects all programs on your computer, not just QuickBooks. With this, you may see other display issues. Here's how:

1. Follow the steps from Microsoft to reset the default display settings for Windows 10.
2. Set your screen resolution to at least 1024 x 768. We recommend 1920 x 1080 for the best display.
3. When you're done, reset your computer, open QuickBooks and your company file.

Also, to further guide you in managing the growth of your business using QBDT, I'd recommend checking out this article: QuickBooks Help Articles. It includes topics about account management, banking, and expenses, to name a few. Then, click the + More topics button to view other selections and watch video tutorials to learn your way around the product.

Please keep me posted on how it goes. If you have other display concerns with QBDT, you can drop a comment below, and I'll gladly help. Take care, and I wish you continued success, @CSSsomd.

I have tried all three of these possible solutions and nothing works. This is very aggravating.

I understand how you wanted to get this resolved to get you back to business, DK195977. Allow me to share additional insights to help rectify screen display issues in QuickBooks Desktop.

I appreciate you doing the possible troubleshooting steps to identify the root cause of this problem. Since the display issues persist, we can update your video card drivers to help fix QuickBooks screen issues and ensure your QuickBooks Desktop is up-to-date. To do this:

1. Go to the Start tab and enter Control Panel.
2. Select the option that says Device and right-click the Video card on the screen.
3. Select the Update Driver option.
4. Go to Search. In the display adapters window, write the video card’s name from the device manager. You can do this if you’re updating the device drivers manually.
5. You should go to the manufacturer’s website to find instructions about the same.
6. Find the Driver option and type in the Card name. Then, download and install the driver.
7. End by rebooting the system and applying the changes.

Moreover, I'm sharing this reference to guide you with your other QuickBooks tasks: Help articles for QuickBooks Desktop.

We'd love to hear more from you, DK195977. You can always get back to this forum if you have additional questions or other QuickBooks concerns. We'll be around to provide further assistance. Keep safe!