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jimbofoxman
Level 2

Employee with Full Access has limited viewing on check register....

We have an employee with Full Access that is not allowed to see full details in the check register, specifically with payroll.   In QB Desktop she has full access.   In the Intuit Account User Management she has secondary admin roles but that is all I can add.  I cannot set her up with Payroll Manager or Payroll Processor.   I suspect it has something to do with the Intuit Account User Management roles as I have both the additional rolls on mine and I can see that detail.   How do I add those roles to her permissions?

1 Comment 1
ShyMae
QuickBooks Team

Employee with Full Access has limited viewing on check register....

Hi there, Jim. I know why your employee with full access has limited viewing on the check register and payroll.

 

Let's review your employee user role and permissions to check if the full access was successfully selected. 

 

  1. Hover to the Company menu, then select Users.
  2. Click Set Up Users and Roles and enter the admin password.
  3. Press OK, then select the Role List tab and select View Permissions.
  4. Choose the roles you want to review, then tap Display
  5. Make sure to tick the Full to set the access level.
  6. Once you set the permissions, select OK to save.

 

See attached screenshots for reference.

Sample.jpg

Sample.jpg

 


You can check out this article for more information: 
Manage users and roles

 

On the other hand, I'll add an article to share some tips and information about running and customizing reports in QuickBooks Desktop: Understand reports

 

Your experience is so important to us. If you need further assistance managing user roles, I'm still here to back you up. Best wishes, Jim!

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