cancel
Showing results for 
Search instead for 
Did you mean: 
KatherineBRPF
Level 1

Expense Claims

We are in the process of implementing Expense Claims to capture employee paid and credit card transactions.  The only resource I can find is one video, and the process is somewhat explanatory but I have a few questions:

 

1. When adding details to the receipt the employee can request reimbursement.  But then I have to touch every transaction to code it to the vendor associated to the user.   Is there a way to link the two?  

2. Same question for credit cards - if the employee does not request reimbursement I have to code to the associated credit card account.

3. Split transactions - it appears only one category can be associated to an expense.  That would mean the employee would enter two transactions for the same expense (an example is sales tax).

4. Categories.  Is (or will there) be a way to group categories?  We have several distinctly different groups of staff that will use different sets of categories.

5. Information defaults.  There does not appear to be a way to default information (rules) or even pull in the terms for a selected vendor (when coding in QBO).

6. When matching an expense claim to a bank (credit card) transaction, the cc transaction first has to be coded and added to the register - which is the other way around from what we are looking for... and it seems that no matter what is entered on the expense claim, the bank transaction supersedes coding, notes, etc.

 

That was long!  Sorry and thanks for any assistance.

 

Katherine

6 Comments 6
Maybelle_S
QuickBooks Team

Expense Claims

Hello there, Katherine.

 

I understand that implementing Expense Claims can be complex, and I appreciate your detailed questions. It's important to ensure the system aligns with your specific needs and processes.

 

In QuickBooks Online (QBO), you can manually select the vendor when reviewing a manually entered expense claim, but if you upload the receipt, the system will automatically assign the vendor, similar to credit cards.

 

Currently, we're unable to group a category. However, you can add a category for your employee's use.

 

Furthermore, if you manually enter the expense, you can't set a rule, but if you upload the receipt, the system will automatically assign a vendor based on the receipt.

 

I understand the importance of this option for your business. Please send feedback to our product developers so they can review it and consider adding it in future updates. Here are the steps:

 

  1. Go to the Gear icon.
  2. Under Profile, select Feedback.
  3. Enter your suggestion.
  4. Hit Next.

 

Also, I'll be sharing these articles that will guide you in setting up expense claims and how to handle other transactions in QuickBooks:

 

 

Thank you for sharing your concerns, and please don't hesitate to reach out if you need further assistance. Take care.

KatherineBRPF
Level 1

Expense Claims

I will send feedback, thank you for the link.  If any users have implemented I appreciate your feedback.

KatherineBRPF
Level 1

Expense Claims

I submitted for feedback but have not heard anything back.  How do I track my feedback?

IrizA
QuickBooks Team

Expense Claims

Your feedback is highly appreciated, KatherineBRPF

 

For you to see or track your feedback, you can go to the QuickBooks Online Feature Requests website and then search for the feedback you've entered or click the My feedback bullet located under the Status bullet. 

 

You may also refer to this material to learn more about feedback: How do I submit feedback?

 

Furthermore, you can also browse our self-help articles that may help you with future transactions in QuickBooks. 

 

If you have other questions or further information related to QuickBooks, hit the reply button. I'm here to help you.

KatherineBRPF
Level 1

Expense Claims

I have now received an automated email on how to check on my submission as follows and when I log in there is no submission of any feedback. There is no status bullet or any feedback noted.

 

For you to see or track your feedback, you can go to the QuickBooks Online Feature Requests website and then search for the feedback you've entered or click the My feedback bullet located under the Status bullet. 

 

 

 

 

Carneil_C
QuickBooks Team

Expense Claims

I appreciate your reply, @KatherineBRPF.

 

I'll add some details to clear things up about submitting a feedback request.

 

Since you've already sent the suggestion to our product development team and have received the email to check it, the status of your product request can be shown beside the bulleted feedback. Otherwise, you can search your suggested feature on the search bar to see the update.

image.pngimage.png

 

Also, please note that we're still taking your suggestions into account while making product updates. Thus, the more requests it gets, the more likely it'll be part of future enhancements.

 

On top of that, check out these articles that may come in handy for categorizing and reconciling your bank transactions seamlessly:

 

 

Let me know how else I can help you with QuickBooks Online tasks by adding a comment below. I'm determined to help you succeed. Keep safe always.

Sign in for expert help
Ask questions, post replies & join our community of QuickBooks users.

Need to get in touch?

Contact us