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cborzo-hotmail-c
Level 1

How do I fixe "Account '' is not in list of mapped accounts for this transaction." error when trying to run payroll?

First time running payroll. In the set up screen I mapped everything.
1 Comment 1
ChristineJoieR
QuickBooks Team

How do I fixe "Account '' is not in list of mapped accounts for this transaction." error when trying to run payroll?

Thank you for prompting us of your concern, cborzo. I recognize you're having challenges with mapping your account while managing your employee wages in QuickBooks Online Payroll.

 

To resolve the Account that is not in the list of mapped accounts for this transaction error when running payroll in QuickBooks Online (QBO), let's try remapping them to ensure that all necessary accounts are properly mapped in your payroll settings. 

 

Here's how to do it:

 

1. Go to the Gear icon in the top right corner and select Payroll Settings

2. Scroll down to the Accounting tab and tick the Pencil icon.7.png

3. Press the Pencil icon under the Paycheck and Payroll tax payments tab, from the Accounting Preferences page.

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4. Under the Which QuickBooks checking account do you use to pay your employees’ paychecks and payroll tax payments? section, choose the account you need to use to pay your worker from the 

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5. After that, Save and Done.

 

Furthermore, the QuickBooks system sometimes may not recognize or pick up the tax expense account. It's important to review and map all required accounts to ensure they are correctly linked. It includes accounts for wages, taxes, liabilities, expenses, etc. If you need additional guidance on mapping your payroll transactions, refer to this page: Change your accounting preferences in QuickBooks Online Payroll.

 

After saving the changes, try running payroll again. If you notice the persisting error, you can ask for assistance from our QuickBooks Online Payroll Support team to inspect the root cause of this issue. They can also provide personalized help and troubleshoot the issue specific to your account setup.

 

Know that we are doing our best to resolve any error you may have. If you have more queries, don't hesitate to add it below. Keep safe always.

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