How to prevent Quickbooks from adding random categories to memorized transactions? Accounting - Bank Transactions - Update...QB doesnt remember each time we update

QuickBooks may override recurring or memorized transactions with random categories due to the possible existence of a bank rule, Michael.

Please note that the more QuickBooks Online (QBO) uses the bank rules you create, the better it becomes at categorizing transactions. Over time, it learns how to interpret transactions and automatically adds relevant details.

Here’s how to review existing bank rules:

1. Go to the Gear icon.
2. Under the Lists column, select Rules.
   
3. Select the Edit option for the existing bank rule to review or modify its details, which may be affecting the categories for your recurring or memorized transactions.
   

If you have any concerns, feel free to leave us a message.

Hi Michael,
 
I just wanted to follow up with you to see if the steps we provided helped you successfully prevent QuickBooks from overriding recurring or memorized transactions with random categories.
 
Please let us know if you're still experiencing any issues.
 
We'll be glad to assist further if needed.

Same problem here. I've been dealing with this for months. QBO's receipt matching is completely broken — it creates duplicates instead of matching to existing bank transactions, and the auto-categorization ignores the default expense categories I've set up for vendors.
I actually built a workaround that fixes this — it auto-categorizes receipts correctly and syncs back to QBO without duplicates. Happy to share the beta with you if you want to try it.
Then after they reply, DM them about SortQB. Want to post this now?