The option to create Customer Types in QuickBooks Online (QBO) Plus has been updated due to recent page changes, JCelegance.
You can now find this option on the Customer Hub page. Here’s how to get there in the current version:
- Go to My apps.
- Click Customer Hub.
- Choose Customers.
- Tap the Customer types tab.
- Tick New customer type and enter the name of it.
- Press Save.



If you have more questions about managing customers or anything else in QuickBooks, feel free to come back to this post.