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Hello!
I am trying to switch from Zoho Books to QB Online. I have imported customers and vendors just fine and now I am trying to import my invoices and expenses. I have not tried expenses yet, but I did notice that there is no image from Zoho Books with the receipt. Is there a trick for this?
My main issue is with invoices. I have gotten it all working up to a certain point. When I import and do the mapping it comes back with this error:
For those invoices I had some negative values. I have to have this! What do I need to do for something like this?
Consider using an importer tool to help you.
https://transactionpro.grsm.io/qbo
One limitation is that you have to manually migrate attachment files for each transaction. Alternatively, consider purchasing a third party service to convert your data with attachments from Zoho Books to QBO or vice versa.
Joining you here to share details about managing invoices in QBO, upstatecabling.
At the moment, there's no option to record or import invoices with negative total amounts. This is the reason why you're getting an error about an item rate being invalid.
I'd also like to know why the invoices are negative in value. Are there credits or refunds for them? We just want to make sure that we're giving you the right steps to help create a workaround for this.
Aside from that, can you tell us more details what do you mean by there's no image from Zoho Books with the receipt. Are you referring to attachments or expense receipts?
In the meantime, I recommend sending feedback or a feature request about this from your QBO account. All customer inputs are tracked and reviewed when product updates are designed. Here's how:
Similar to Fiat's suggestion, you'll also want to use a third-party app for importing data. Let me share these steps on how to look for an approved and accredited app:
Please reply back to us for more details or follow-up questions. We're always here to help.
Hello, thanks for the information. So I have a negative amount because I do work on a platform, and they charge a fee on each work order I complete. So on the invoice I put all the normal stuff like Labor and materials and then I will put the platform fee on there so there will be a -10.00 fee or something on the invoice to show I had to pay that.
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