Let me help you configure your QuickBooks Desktop company preferences to print an invoice with zero-dollar items, Brita.
You can visit the Preferences tab and deselect the option "Don't Print items with zero amounts when converting to the Invoice" to allow printing items with no cost on the invoice. To do so, you can follow the steps I'll be providing below:
- Go to the Edit menu at the top, then select Preferences.
- On the Preferences, choose Sales & Customers, and then click on the Company Preferences tab.
- Uncheck the box for Don't Print items with zero amounts when converting to Invoice.
- Once done, click OK.
Furthermore, read this article for more information regarding creating invoices in QuickBooks Desktop: Create an invoice in QuickBooks Desktop.
Additionally, learn the various methods for tracking customer transactions in your QuickBooks Desktop. Following these processes entailed in this article helps you manage your cash flow and accurately track your business profitability: Get started with customer transaction workflows in QuickBooks Desktop.
Don't hesitate to return to this post if you have further inquiries about managing your QBDT invoices, Brita. I'll be here to answer them as soon as I get your reply.