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Farmerswife518
Level 3

Make the "Upgrade to Quickbooks Online" box in Desktop GO AWAY!!!

QB should remove the upgrade pop up window, even though it gives the choice of "maybe later" (which does nothing) or "more info".  Even if more info is clicked it does not go away after.  I paid for a current desktop subscription, and I should be able to access and use all features without that box in the way, and without having to minimize QB to do so!!

4 Comments 4
BigRedConsulting
Community Champion

Make the "Upgrade to Quickbooks Online" box in Desktop GO AWAY!!!

It should say: "Downgrade to QuickBooks Online", since QuickBooks Online is so much weaker than QuickBooks Desktop in most all ways.

 

 

LollyNino_C
QuickBooks Team

Make the "Upgrade to Quickbooks Online" box in Desktop GO AWAY!!!

I understand how upsetting this could be for you, Farmers. I'll explain how to get rid of the advertising that shows up in QuickBooks Desktop (QBDT).

 

You are receiving it as a result of the QuickBooks Desktop 2020 service discontinuation. I believe this is a form of promotion intended to get consumers to upgrade so they can keep enjoying QuickBooks' online services. You can click the X or No, thanks buttons as a workaround. This way, the pop-ups will keep from showing up again.

 

I understand that not all users are interested in the upgrade. It might happen at a future time or as necessary by the business they work for. For these reasons, I encourage you to suggest this product to our engineers so that it can be added to future updates.

 

Here's how:

 

  1. Go to the Help menu in your company file.
  2. Select Send Feedback Online and choose Product Suggestion.
  3. Click the Type of Feedback drop-down arrow and select Product Suggestion.
  4. Choose Reports in the Product Area.
  5. You can then add brief information in the box.
  6. Enter your name and e-mail address.
  7. Then, click the Send Feedback button. 

 

I've added screenshots for visual reference.

 

image (17).png

 

To be updated with our latest news and updates, including product enhancements, I encourage you to visit the What's New section on your QBDT account or open this link to view our product update blogs.

 

If you're seeking further guidance on managing QuickBooks Desktop, we encourage you to explore our Help Articles page, which offers a comprehensive collection of relevant topics and discussions. 

 

If you have suggestions or other feedback to share, feel free to post them. We'll take them as an opportunity to improve QuickBooks. Keep safe.

Farmerswife518
Level 3

Make the "Upgrade to Quickbooks Online" box in Desktop GO AWAY!!!

I appreciate your response, and suggestions.  The only work around I have found is to work using minimized windows, and the QB version I am using is Desktop Pro 2021. I will do as you suggested and send feedback.  Thank you!

Farmerswife518
Level 3

Make the "Upgrade to Quickbooks Online" box in Desktop GO AWAY!!!

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