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ossien2
Level 1

Receiving purchase orders into inventory

I use QB Desktop Premier (manufacturing). Several of my purchase orders which have their bills paid are stamped "Received in Full" However on checking inventory, none of the items have been included in inventory. I have looked at deleting the bill payment, but get messages that it would affect pending builds (I use build assemblies to convert materials into finished goods)

 

What might I be doing wrong to cause this? And what is the best way to correct and adjust the existing entries.

 

Ossien

3 Comments 3
RaymondJayO
Moderator

Receiving purchase orders into inventory

It's nice to see you here in the Community, @ossien2

 

Receiving inventory with bills increased the quantity on hand for your items and the payable to your vendor. It could be the company file is damaged. This might be the reason why none of the items have been included in your inventory. 

 

To help fix this, let's run the Verify Data and Rebuild Data utilities. The first utility identifies any errors and the second one fixes them. This ensures your company file is error-free and transactions are intact.

 

To run the Verify Data utility: 

  1. Go to File at the top menu.
  2. Select Utilities.
  3. Click Verify Data.
  4. Let the tool check your file for data issues. 

 

To run the Rebuild Data utility: 

  1. Go to File at the top menu.
  2. Select Utilities.
  3. Click Rebuild Data.

 

For detailed instructions, go through this article: Resolve Data Damage With Your Company File.

 

You can visit this website: Track the Products You Manufacture. In this link, you can learn more about setting up your product's components, adding its bill of materials, building it, and keeping track of what you sell. 

 

Additionally, you can run and customize any item reports within the program. This helps you keep track of your inventory and get the information you need for your business. 

 

I'm just a post away if there's anything else you need. Have a great day, @ossien2

 

Take care always, 

 

Raymond

ossien2
Level 1

Receiving purchase orders into inventory

I tried your solution but got back clean results for "Verify Data" and "Rebuild Data".

 

I am currently undertaking a detailed review of all my purchases to ensure that they have been taken into inventory, or to see what other error I might have made.

 

may I take the liberty of contacting you again once I have concluded that exercise?

 

Ossien

Jen_D
Moderator

Receiving purchase orders into inventory

Glad to hear back from you, @ossien2,

 

Since you already did the recommended troubleshooting steps and still getting the same hitch on purchase orders, I would recommend contacting our phone support representatives directly.

 

Issues like this requires technical help which includes running diagnostics on the company file to identify the underlying problem.

 

Here's how to get support:

 

  1. Go to your QuickBooks Home page, then click the Help menu at the top.
  2. Choose QuickBooks Desktop Help from the drop-down.
  3. Hit the Contact us icon.

 

Let me know how the call goes by adding a new comment below. I want to make sure your inventory is accurate, and I'm here if you need additional help. Have a good one!

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