I can see how important it is to maintain control over your recurring transactions. Let's address this concern and keep you informed about the ongoing resolution.
To start, please know that this behavior, where recurring transactions are sent despite having "Automatically send emails" toggled off, is part of an active investigation (INV-113749) by our engineering team. Rest assured, they're working on resolving the issue and will provide updates as soon as possible.
While this is being addressed, I recommend deleting the current recurring templates to prevent them from being sent automatically. In the meantime, you can create and send invoices manually.
Once the investigation is resolved, it's a good idea to recheck your recurring transaction settings to ensure the "Automatically send emails" toggle is functioning correctly.
Additionally, you might want to check out this article to learn how to manage your recurring transactions:
I appreciate your patience as we work on resolving this issue, and I'll be here to assist you further with recurring transactions or anything else QuickBooks-related. Keep me posted, and we'll ensure this gets sorted.
