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Level 1

Reimbursement of Expense

Hello, I am hoping someone can help me out with this. I'm unsure of how to accurately record this on Quickbooks Online.

 

My company recently paid a customer for his/her travel expenses only to discover that we incorrectly paid a certain amount out of the full amount. Said customer has already mailed a check over to us to pay us back the amount.

 

My question is - since we'd have to counter the check with the expense account it was recorded, how can I do this on QBO? This customer is not a vendor so I'm at a loss here.

Solved
Best answer 01-16-2019

Accepted Solutions
Level 15

Re: Reimbursement of Expense


@Bookkeeper12 wrote:

Hello, I am hoping someone can help me out with this. I'm unsure of how to accurately record this on Quickbooks Online.

 

My company recently paid a customer for his/her travel expenses only to discover that we incorrectly paid a certain amount out of the full amount. Said customer has already mailed a check over to us to pay us back the amount.

 

My question is - since we'd have to counter the check with the expense account it was recorded, how can I do this on QBO? This customer is not a vendor so I'm at a loss here.


Use make deposits, in the other deposit area, select the same expense account you used to make the initial payment, enter the amount, save

when you actually deposit it of course

 

that will lower the total expense

View solution in original post

4 Comments
QuickBooks Team

Re: Reimbursement of Expense

Hi Bookkeeper12,

 

You'll want to edit the expense/check to the correct amount. Just make sure to choose the correct account.

 

I'd still recommend consulting with an accountant for proper book recording.

 

Always swing by anytime if you have other questions.

Level 15

Re: Reimbursement of Expense


@ShiellaGraceA wrote:

Hi Bookkeeper12,

 

You'll want to edit the expense/check to the correct amount. Just make sure to choose the correct account.

 

I'd still recommend consulting with an accountant for proper book recording.

 

Always swing by anytime if you have other questions.


NO

you do not change past transactions

Level 15

Re: Reimbursement of Expense


@Bookkeeper12 wrote:

Hello, I am hoping someone can help me out with this. I'm unsure of how to accurately record this on Quickbooks Online.

 

My company recently paid a customer for his/her travel expenses only to discover that we incorrectly paid a certain amount out of the full amount. Said customer has already mailed a check over to us to pay us back the amount.

 

My question is - since we'd have to counter the check with the expense account it was recorded, how can I do this on QBO? This customer is not a vendor so I'm at a loss here.


Use make deposits, in the other deposit area, select the same expense account you used to make the initial payment, enter the amount, save

when you actually deposit it of course

 

that will lower the total expense

View solution in original post

Level 1

Re: Reimbursement of Expense

That was perfect! Thank you so much.

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