Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
Limited time. 50% OFF QuickBooks for 3 months.
Buy now & saveI have the option to add "+ Request a Deposit" to my Estimates on my QBO account (Accountant) however, my bookkeeping client (QBO Plus) does not have this option. I turned on Deposits from settings, upgraded to the current format and nothing is working. I first thought maybe it was a subscription level issue but not sure. Why is it not giving them the option and how do I fix it? Thank you
Welcome to the community space, @Ahickman1.
I will be offering my knowledge to help you with your concern regarding requesting a deposit on estimates in QuickBooks Online (QBO).
Currently, the option to require a deposit for an estimate in QBO is unavailable because an estimate is a non-posting entry. To work around this, you'll need to convert an estimate into an invoice to process a payment.
You can also add a link (this is automatically converted into text) to the Note to customer box which customers can use to send their payments. They simply need to copy the text and paste it into the website's URL.
Additionally, we value your feedback. I recommend sending a feature request through the Feedback section within QuickBooks, our product development team will review your suggestions and may consider adding them in future updates. To submit your suggestion:
Furthermore, if you wish to learn how to send invoices over time as you work off an estimate. Also, how to personalize and add specific info to your sales forms in QuickBooks, you can check these articles below:
Don't hesitate to hit the reply button if you have other questions or need clarification about managing deposits in QuickBooks Online. I'm still available to help. Keep safe, @Ahickman1.
This is silly the estimates had already allowed for deposits before. Why screw with it?
You have clicked a link to a site outside of the QuickBooks or ProFile Communities. By clicking "Continue", you will leave the community and be taken to that site instead.
For more information visit our Security Center or to report suspicious websites you can contact us here