Requesting a fix to a technical problem

Hi LWAY1, 

Thank you for bringing that to our attention, I'm here to help you view the transactions correctly. 

1. Go to the Transactions menu and Click Banking. 

2. Select the tile for the account you want to review.

3. Select the For Review and Filter the date. 

You have an option to match, add, or view multiple matches. Follow the steps in the section for each option. After you match or add downloaded transactions, you can review and make sure everything is correct and categorized. 

1. Go to the Transactions menu and Click Banking. 

2. Select the tile for the account you want to review.

3. Select the Categorized 

4. Select the link in the added or matched column to review the transaction.

If you need to change the transaction, you can undo it. 

Don't hesitate to reach out to me again if you have any further questions. 

This reply does not address my issue.  Perhaps your answer was intended for a different question.

Thanks for posting here in the QuickBooks Community about this billing concern, @LWAY1,

Have you tried re-sending the transaction and see if the due date is updated to the correct date? I need to check the things you have done so far to help you further with this.

If you already did this and while the issue is a recurring problem in your end, I recommend getting in touch with our Support Team. They can help report this to our engineers who can help with program bugs and other technical concerns. We currently don't have an ongoing issue for bills sent online, so it's best that our experts can check on this.

Also, regarding our support, we have made changes to our operation hours and our contact options. Our Live Help are available from 6:00 AM to 6:00 PM on weekdays and 6:00 AM til 3:00 PM on Saturdays.

Follow these steps to reach out to a live agent:

1. Go to the Help menu then choose the Search tab.
2. At the bottom click on Contact us.
   
3. Enter the keyword Account Management and Billing in the What can we help you with? box.
   
4. On the next screen, scroll down to How would you like to connect with us section.
5. Choose Chat with us to initiate a discussion with a live agent.
   
6. Enter you account contact information then press Get a chat.
   
7. When using this option, make sure to enable pop-up windows. The chat box will appear at the bottom right section of your monitor, and an agent will be with you shortly after. See this:

When you're connected, provide all the information about your concern or request a viewing session with out representative.

Let me know the result. I'll be right here to help you further with your billing tasks in QBO. Have a good day!