A client came to me with the following query:
- He has a backup file (.qbb) from the QB Desktop version of 2007 which he had access to from an old computer
- When he tries to access the Quickbooks Desktop version 2017 on his new computer the key code and product code do not work and he's being asked to upgrade by the software.
- He needs the aforementioned backup file prepared for export to Quickbooks Online.
I have never worked with Quickbooks desktop but it is my knowledge that an old version back-up file can be opened with a newer version of Quickbooks desktop but that would require the client to upgrade and he will be charged a fee of around $300 which is wasteful considering that he wants to migrate to Quickbooks Online (which will also require subscription).
Can somebody suggest a work around which allows me to save my client some money? Thanks in advance!
