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Best answer November 09, 2022
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Hello there, @bob1221. Let me share some details about this adding inventory items issue and help point you in the right direction for support.
Currently, we have a reported issue where some users cannot add new inventory items from the invoice window. Rest assured, our Engineering Team is aware of this and is working diligently to resolve it.
To get you in the loop on the latest updates on this issue, I encourage you to contact our Customer Care Team. This way, they'll add you to the list of affected users and notify you via email of the resolution updates. Here’s how:
- Log in to your QuickBooks Online account.
- Click the ? Help button at the top right corner.
- Go to the Search tab, then select Contact Us.
- Enter a brief discussion about your concern, then click Continue.
- Choose a way to connect with us.
Please check out our support hours to ensure we can address your concerns promptly.
Additionally, check out our general help topics page if you need help with other tasks in QBO. Type your concern in the search field, and this page will route you to related help articles, Community discussions, video tutorials, and more.
I appreciate your patience while we’re working to fix this. You can always tag me in your reply if you have any other concerns or questions about managing your invoices. Stay safe!
Hello there, @bob1221. Let me share some details about this adding inventory items issue and help point you in the right direction for support.
Currently, we have a reported issue where some users cannot add new inventory items from the invoice window. Rest assured, our Engineering Team is aware of this and is working diligently to resolve it.
To get you in the loop on the latest updates on this issue, I encourage you to contact our Customer Care Team. This way, they'll add you to the list of affected users and notify you via email of the resolution updates. Here’s how:
- Log in to your QuickBooks Online account.
- Click the ? Help button at the top right corner.
- Go to the Search tab, then select Contact Us.
- Enter a brief discussion about your concern, then click Continue.
- Choose a way to connect with us.
Please check out our support hours to ensure we can address your concerns promptly.
Additionally, check out our general help topics page if you need help with other tasks in QBO. Type your concern in the search field, and this page will route you to related help articles, Community discussions, video tutorials, and more.
I appreciate your patience while we’re working to fix this. You can always tag me in your reply if you have any other concerns or questions about managing your invoices. Stay safe!
