Thank you for reaching out to the Community, ked546. I appreciate you for bringing this to our attention. No worries, we'll check why there's an error on your sales tax.
However, we'd appreciate it if you provide us with more specific information about your concern. What error are you referring to? This way, we can build alignment and determine the best solution.
In the meantime, you may perform basic troubleshooting to determine if the issue is related to your browser. To begin, please open an incognito window to prevent your browsing history from being saved. You can use the following keyboard shortcuts based on what type of browser you're using:
- Google Chrome: Ctrl + Shift + N
- Mozilla Firefox: Ctrl + Shift + P
- Microsoft Edge: Ctrl + Shift + P
- Safari: Command + Shift + N
If there's no error while using the private browser, go back to your regular browser and clear your cache. On the other hand, if the issue persists, you may use an alternative browser to access your QuickBooks Online account.
Additionally, you may check this article for more information about managing sales tax payments in QuickBooks Online.
Feel free to post anytime if you have other concerns about sales tax. We're glad to help you always.
