LIMITED TIME 90% OFF QuickBooks for 3 months*

Buy now
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Work smarter and get more done with advanced tools that save you time. Discover QuickBooks Online Advanced.
Erss
Level 5

Script Error "Expected Identifier" - QB Desktop 2019

Capture.JPG

Worked ok yesterday, this morning got this error.  Have done the following already.

- verify data, rebuilt data

- Quick Fix My program

- QB program Diagnostic Tool

 

Close the program, and reset the computer.  Error still there.  Please advise, thank you!

Solved
Best answer a week ago

Best Answers
MarkAngeloG
QuickBooks Team

Script Error "Expected Identifier" - QB Desktop 2019

Hi there, @Erss

 

QuickBooks Desktop 2019 uses Internet Explorer rendering engine to load certain web-based modules, such as payments, payroll, and bank feeds. So it will only prevent those internet-dependent forms and UIs from loading properly.

 

Since QBDT 2019 is already discontinued, you can only use it in offline mode. Therefore, the script error you're seeing only affects online features that are already unsupported. Rest assured, it's safe to ignore these script errors, as they won't affect your daily workflow with QBDT.

 

Older versions of QBDT are still using Internet Explorer 11, but they're not compatible with newer versions of Windows that have ended their Internet Explorer browser, due to the birth of Microsoft Edge. Learn more from this article: Use our built-in browser in QuickBooks Desktop.

 

The best option is to purchase the latest QuickBooks Desktop version. You'll be able to use online features without any problem.

 

Feel free to leave a reply if you have additional concerns with QBDT. We're always ready to help.

View solution in original post

19 Comments 19
ArielI
QuickBooks Team

Script Error "Expected Identifier" - QB Desktop 2019

I appreciate the efforts you've taken to remove the error, Erss . We can add Intuit as a trusted website in your settings. Let's work together to get you back to your business.

 

A damaged Windows user profile, previously unsaved changes, or disabled script processing tools and features in QuickBooks can lead to this error, especially since you are using the discontinued version of QBDT 2019. To resolve this, consider adding Intuit as a trusted site. This will allow QuickBooks to connect to the Intuit servers without restrictions and help fix the error.

 

 

  1. Press Windows + R, and type inetcpl.cpl, press Enter, and from under Settings, go to the Security tab.
  2. Under the Trusted Sites section, add *Intuit.com as a trusted website and return to the Trusted Sites window.
  3. Now unmark the Require server verification (https:) option.
  4. Exit the Trusted Sites window and unmark the Enable Protected Mode option.
  5. Close the internet settings and try to rerun QuickBooks Desktop. 

 

If you still get a script error after following the recommended troubleshooting steps, I encourage you to contact our customer support. They can assist you in checking your account and guide you through the resolution process.

 

You can also consider upgrading to a newer version to enjoy new features, improved performance, and enhanced security. For more information, you can check this article: Upgrade to QuickBooks Desktop 2024 within the software.

 

I'd be glad to hear updates from you after following the steps I provided above. Please don't hesitate to click the Reply button and we'll be right here to help you anytime.

Erss
Level 5

Script Error "Expected Identifier" - QB Desktop 2019

Got it, so this error is an error not connecting to QB server?  

As of now, you are not able to "update" QB desktop 2019, even to the last update is that correct?

Erss
Level 5

Script Error "Expected Identifier" - QB Desktop 2019

Also, this error is not a program error, and does not effect QB usage?

TrixieD
QuickBooks Team

Script Error "Expected Identifier" - QB Desktop 2019

Yes, upgrading your version of QuickBooks Desktop is no longer possible due to its discontinuation, Erss. 

 

To resolve the error on your screen, I recommend contacting our Live Support team. They have the necessary tools to identify the issue and provide solutions.


Take note: Since you're using a discontinued version of QuickBooks Desktop (QBDT), there will be a charge for contacting support.

Here's how:

  1. Go to Help, then click QuickBooks Desktop Help/Contact Us.
  2. Type in a question, keyword, or topic you want assistance with.
  3. If you can't find answers to your questions, click Contact Us to connect with an expert for assistance. You'll have to search for an article before the Contact Us option becomes available.

 

You can check their support hours to find a time that works best for you.

 

If you want to upgrade to the latest version of QuickBooks Desktop 2024, you can check this article for the system requirements: System requirements for QuickBooks Desktop 2024.

 

Leave a comment below if you have additional questions. We're here to answer your queries.

Erss
Level 5

Script Error "Expected Identifier" - QB Desktop 2019

Right, we understand there's no more updates on Desktop 2019, but the error there is related to linking QB to QB Server for ads?

SIAB
Level 7

Script Error "Expected Identifier" - QB Desktop 2019

@Erss 

Which Windows OS do you run? You are not using Win 10 or 11, correct?

Erss
Level 5

Script Error "Expected Identifier" - QB Desktop 2019

Win10.  No issues before, and literally the day before.

SIAB
Level 7

Script Error "Expected Identifier" - QB Desktop 2019

Try to reinstall your Desktop 2019. Did you encounter the same problem?

Erss
Level 5

Script Error "Expected Identifier" - QB Desktop 2019

What a horrible idea, once reinstalled can't even get the original updates....    

Erss
Level 5

Script Error "Expected Identifier" - QB Desktop 2019

Can no one tell me exactly what does the script error effect on QB?

MarkAngeloG
QuickBooks Team

Script Error "Expected Identifier" - QB Desktop 2019

Hi there, @Erss

 

QuickBooks Desktop 2019 uses Internet Explorer rendering engine to load certain web-based modules, such as payments, payroll, and bank feeds. So it will only prevent those internet-dependent forms and UIs from loading properly.

 

Since QBDT 2019 is already discontinued, you can only use it in offline mode. Therefore, the script error you're seeing only affects online features that are already unsupported. Rest assured, it's safe to ignore these script errors, as they won't affect your daily workflow with QBDT.

 

Older versions of QBDT are still using Internet Explorer 11, but they're not compatible with newer versions of Windows that have ended their Internet Explorer browser, due to the birth of Microsoft Edge. Learn more from this article: Use our built-in browser in QuickBooks Desktop.

 

The best option is to purchase the latest QuickBooks Desktop version. You'll be able to use online features without any problem.

 

Feel free to leave a reply if you have additional concerns with QBDT. We're always ready to help.

Erss
Level 5

Script Error "Expected Identifier" - QB Desktop 2019

Thank you for giving a real answer!

RhoiceW
QuickBooks Team

Script Error "Expected Identifier" - QB Desktop 2019

Hello, Erss.

 

I'm glad to see that my colleague was able to help you resolve your issue. Rest assured, we'll continue to provide you with quality customer service.

 

If you have further QuickBooks concerns, feel free to come back here. I'll be willing to lend a hand. Keep safe and have a great day!

Bill Plumbguy
Level 1

Script Error "Expected Identifier" - QB Desktop 2019

Given the previous answer... Am I to select YES to continue running scripts on this page?

I do not use online, nor do I have employees that require me linking to a bank.

 

I was very disappointed with QB for discontinuing the stand alone desktop version.

I am semi-retired and just want my reliable version to get me through these next few years.

I have Desktop Premier Contractors 2018.

SIAB
Level 7

Script Error "Expected Identifier" - QB Desktop 2019

@Bill Plumbguy 

Am I to select YES to continue running scripts on this page?

Select No.

 

I was very disappointed with QB for discontinuing the stand alone desktop version.

There's a chance they'll still release Enterprise 2027 next year.. 

 

I am semi-retired and just want my reliable version to get me through these next few years.

You can still find Desktop 2020 or 2021 wirh a non subscription license to upgrade your version if required.

ivebeenthere
Level 3

Script Error "Expected Identifier" - QB Desktop 2019

I went to internet options, then security tab, then added the script url to restricted sites. Haven't seen it since.

I'm using 2019 stand alone version of Desktop Pro

 

ivebeenthere
Level 3

Script Error "Expected Identifier" - QB Desktop 2019

All the other fixes don't work because the Script error is mainly for the online overpriced version. Haven't had any problems with forms or how the Desktop version works, since I denied its access.

Erss
Level 5

Script Error "Expected Identifier" - QB Desktop 2019

How did you add the script?

ivebeenthere
Level 3

Script Error "Expected Identifier" - QB Desktop 2019

I copied and pasted the url from the error. starting with https etc. Or you can just type it in as it appears.

Need QuickBooks guidance?
Log in to access expert advice and community support instantly.

Need to get in touch?

Contact us