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suzannek1
Level 4

Sending a portion of commission to customer

We receive commissions on behalf of our clients.  We are owed part of this commission.  If I create an invoice for $100 and receive $200, $100 will go to a client.  How do I record this in QBO?  It was so easy in Desktop.  I received the deposit against our invoice and it asked me what I wanted to do the overage and I chose "write a check".  I have read the online instructions and they are ridiculous.    I know there is a simpler way.  What is it?  

1 Comment 1
MelroseV
QuickBooks Team

Sending a portion of commission to customer

Hello there, suzannek1. I understand the importance of recording this transaction in QuickBooks Online (QBO), and I'm here to assist you to ensure an accurate record.

 

To simplify, we only need a bank deposit and receive payment transactions. Allow me to walk you through the process:

 

Here's how to record the bank deposit:

  1. Click + New.
  2. Under the Other, select the Bank deposit.
  3. In the first line, under Account, choose Accounts Receivable for 100.
  4. In the second line, choose Commission account for 100.
  5. Click Save and Close.

 

Next, we can now receive the payment:

  1. Click + New.
  2. Choose Receive payment.
  3. From the Customer dropdown, select the name of the customer.
  4. From the Deposit dropdown, select the account you put the payment into.  
  5. Select Save and close.

Ensure the amount matches to avoid errors in the sales report.

Additionally, if you need help in running financial reports, check this article: Run reports in QuickBooks Online. This includes links about customizing reports, memorizing, and other common reports.

 

Should you need additional assistance in recording your transactions, feel free to include them in the comments below. Stay safe!

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