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ACES050614
Level 2

Sending combined invoices in one email - Enterprise Solutions 22.0 is version of QB we are using

When I check the box to combine forms to a recipient in one email, it does not send in one email.  If I have 5 invoices for one client, that client gets 5 different emails.  HELP!

2 Comments 2
Candice C
QuickBooks Team

Sending combined invoices in one email - Enterprise Solutions 22.0 is version of QB we are using

Greetings, @ACES050614

 

It's great to see a new face here in the Community. Let me point you in the right direction to get this resolved. 

 

I suggest contacting our Customer Support Team so you can utilize their screen share tool. They'll be able to walk you through some additional steps to fix this problem. Here's how: 

 

  1. Go to the Help menu. 
  2. Choose the QuickBooks Desktop Help option. 
  3. Click the Contact Us hyperlink. 
  4. Give a brief description of the issue and hit Let's talk
  5. Scroll down and hit Let's talk

 

It's that easy! 

 

Keep me updated on this problem. I want to ensure that you're able to get back to running your business. Have a splendid day! 

ACES050614
Level 2

Sending combined invoices in one email - Enterprise Solutions 22.0 is version of QB we are using

I was on chat for 2.5 hours and still cannot send several invoices in one email.  Very frustrating!

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