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windylou
Level 4

Sending out mass customer letter???

How on earth do I send out a mass customer LETTER, not email,  to all of our customers?? I've found some things on sending a mass email & I don't even completely get that. But I can't find anything on a customer letter. We're on our 20 year anniversary & want to send out a formal letter offering everyone a special. We can't just put in each customers name, our customer list is over 900 people. Any advice is welcome... QB Desktop Premier 2017....

3 Comments 3
Rustler
Level 15

Sending out mass customer letter???

QB is accounting, you are asking about word processing

 

Create your letter in a word processor, export the customer contact list with the fields you want, and in the word processor do a mail merge

windylou
Level 4

Sending out mass customer letter???

I'm fully aware as to what QB is, but seeing as how it's the most used accounting software for businesses, I'm sure someone else has needed this done at some point.

windylou
Level 4

Sending out mass customer letter???

I've done this & between dear & the customers name, **missing information** is on every single letter, so we will still have to go through 923 letters & delete that.

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