Server & Company data File - Not Connecting

Hello there, @Jonaire.

I'm here to provide insights about connecting QuickBooks POS v19.

Please be aware that QB POS has been discontinued since October 3rd, 2023. While you can still use the product, please note that you will no longer receive security patch updates and payments, as well as connected services will no longer be available. As a result, you may experience some issues when trying to connect.

Moreover, can you please confirm how many licenses you have? One possible reason why you are unable to connect to the 3rd workstation could be due to the number of available licenses.

To resolve this issue, you can free up a license for the 3rd workstation by shutting down any additional workstations that are not currently in use. Additionally, you can check if the 3rd workstation is set up to multi-user mode and consider switching it to single-user mode.

Furthermore, I'm adding these articles as your reference in the migration guide and explore the Shopify POS solution:

• Discontinuation of QuickBooks Desktop Point of Sale FAQs
• Shopify POS

Return to this post if you have other questions about the discontinuation of QB POS. The Community is always here to help.

Yes, we are well aware of the EOS and we have a solution already, just need this to work until the solution is installed. 

@Jonaire 

Use the sample file to troubleshoot. Did you encounter the same problem?

This sounds like a similar problem we're having.  We have a server and 2 workstations and we cannot connect to the server on either workstation.  We have done all the updates, checked the firewall.  

This sounds like a similar problem we're having.  We have a server and 2 workstations and we cannot connect to the server on either workstation.  We have done all the updates, checked the firewall.