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Lucander
Level 1
posted
‎April 09, 2024 12:14 PM
last updated ‎April 09, 2024 12:14 PM

Set up default email (Outlook) to send invoices. Need help.

I use Quickbooks Mac Plus 2024 and I need to link to MicroSoft Outlook for Mac, from the MicroSoft 365 Subscription. I had to re-install my computer’s OS and other software and now I am not able to connect to my Outlook. I’m not finding instructions that work online. I was able to link to Apple Mail, but I don’t want that and want to unlink from it and use only the MicroSoft Outlook for Mac. I was using this combination before, so I know it works. Thank you for helping.

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1 Comment 1
Candice C
QuickBooks Team
QuickBooks Team
‎April 09, 2024 01:49 PM

Set up default email (Outlook) to send invoices. Need help.

Hey there, @Lucander. 

 

It's great to see you back in the Community! 

 

The best route would be to uninstall and then use a clean install to help resolve the issue. Here's a guide to help you along the way: 

 

Reinstall QuickBooks for Mac using clean install

 

This will help us narrow down the cause of the problem. I'll be waiting for your response! 

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