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jeanbrookshrr7687
New Member

Setting up new account on quickbooks desktop but will not allow me to enter admins email

Trying to set up new account and it won’t allow me to enter a admin email

1 Comment 1
SashaMC
Moderator

Setting up new account on quickbooks desktop but will not allow me to enter admins email

Hey jeanbrookshrr7687,

 

Thanks for reaching out to the QuickBooks Community! Nice to see you here. You may need to run QuickBooks with full administrative rights to enter the admin email. To correct this, follow these steps:

 

  1. Close QuickBooks Desktop and any company files.
  2. Right-click the QuickBooks Desktop icon on your desktop or Start Menu.
  3. Select Run as administrator, then click Yes to the UAC prompt.
  4. Create your new company file again.
  5. The Admin email field should now be editable. 

 

Let me know if you can enter the admin email. If you are still experiencing difficulties, don't hesitate to connect with us! I am looking forward to any update. 

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