Setup Checklist not working

Hello. I'm here to assist you in accessing the link successfully and obtaining all the information it contains, JFC.

The error message you received might be due to a browser issue. To verify, we can follow these steps. 
 

Step 1: Access the link in a private browser.

It can help determine if the issue is related to any browser extensions or settings that are affecting your regular browsing experience.
 

• Mozilla Firefox: press Ctrl + Shift + P
• Google Chrome: press Ctrl + Shift + N
• Safari: press Command + Shift + N

Step 2: Clear browser cache and cookies.

Clearing the browser cache and cookies can resolve issues caused by outdated or corrupted data stored in your browser. This can often website-related errors.

Step 3: Use other support browsers.

Using other supported browsers can help identify if the issue is specific to the browser you are currently using. Sometimes, certain websites or applications may work better with different browsers due to compatibility or performance reasons.
 

• Mozilla Firefox
• Google Chrome
• Microsoft Edge
• Safari

Let me know if you have further questions accessing links in QuickBooks Community. I'd gladly assist you at any time.

I tried Microsoft Edge  as well and got the same message:

"We're sorry, we can't find the page you requested.

You may have incorrectly typed the address (URL) or clicked on an outdated link."

More specifically, on #1 "CUSTOMIZE INVOICES", for the "Add your company" section, the "Add info" button redirects to the webpage loading error. The same happens when the "Set up" button is clicked on the "Select  invoice fields" fields section.

Thank you for circling back with updates and extra context around your situation, JFC-PL. I appreciate you taking the time to provide more details to help clarify the issue with the QuickBooks Online Advanced setup checklist. 

Please allow me to join the conversation and assist further in addressing your concerns. 

It appears the embedded link that should direct to the QuickBooks Online company settings tab is broken. I have already relayed feedback to our content moderation team so they can have the broken link repaired.

In the meantime, let me share the steps on how to add your company details so they will show up on your invoices. Here's how:

1. Go to the Gear icon and select Account and settings.
2. Proceed to the Company tab.
3. Enter your company information and upload your logo as well.
4. Click Done.

For the customized fields, follow the steps in these articles on how to set them up:

• Create and Edit Custom Fields in QuickBooks Online Advanced
• Use Custom Fields in Reports in QuickBooks Online Advanced

Let me know how else we can help as you start using QBO Advanced, JFC-PL. We would be glad to provide our help and guidance anytime you need it to ensure you're ready to leverage the full capabilities of QBO Advanced.

Thank you for the step-by-step. Also, I noticed other buttons in other sections also had broken links. I was able to access the videos. I think I'm up-to-date. Thank you for your help!

We appreciate you for coming back, JFC-PL.

Thank you very much! I appreciate you taking the time to let us know that my colleague's solution was able to assist you. I also commend you for following the suggestions and utilizing all of your resources to arrive at the solution you have now.

As always, the Community is brimming with professionals who are knowledgeable in every aspect of QuickBooks, so please don't hesitate to contact us here if you have any questions. We're always happy to assist you on your way to victory. I wish you and your company continued success!