cancel
Showing results for 
Search instead for 
Did you mean: 
carey3
Level 1

Shipping manager fonts

I'm having a weird result with shipping manager

 

sometimes the ship to address font is very small and sometimes its larger. This started after my upgrade to the 2020 version of quickbooks desktop Premier

 

there doesn't seem to be any logic that I can find however certain customers consistently get the smaller font

 

any ideas?

2 Comments 2
MaryLurleenM
Moderator

Shipping manager fonts

Let's have this sorted out, carey3.

 

One of the first things you can do is to run the repair tool. This tool can help fix common errors right away.

 

Here's how:

  1. If you haven't already, back up your company file.
  2. Restart your computer. This makes sure there are no programs that may affect the repair.
  3. Open the Windows Start menu, then select Control Panel.
  4. Select Programs and Features then Uninstall a Program.
  5. Select QuickBooks from the list of Programs, then Uninstall/Change.
  6. Select Continue, or Next.
  7. Select Repair, then Next.
  8. Once it's done, select Finish.
  9. Update your QuickBooks to the latest release. This makes sure you have the most recent fixes and security update.

Let me know if you have any other questions. I'm here for you.

carey3
Level 1

Shipping manager fonts

not helpful. When I select quickbooks uninstall, the next popup asks if I really want to uninstall it

there is not an active option to modify or repair the install from the windows/setup/app/menu

Need to get in touch?

Contact us